McDonald's

3.6
1741 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6262 S 13th St, Milwaukee, WI
53221, United States

Hours

Reviews

3.6
1,741 reviews
5 stars
665
4 stars
389
3 stars
303
2 stars
115
1 star
269

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and inattentive.

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Food Quality

Feedback indicated inconsistent food quality, with some customers receiving cold or poorly prepared items.

Cleanliness

Several reviews mentioned cleanliness issues in the restaurant, including dirty tables and unsanitary conditions.

Speed of Service

While some customers praised fast service, many others experienced long wait times, particularly in the drive-thru.
  • KC
    Kris Chapman
    2 days ago
    1.0
    The last few times I've gone to a McDonald's in franklin wi I got a wrong order both times, then went to one in Hales Corners wi and got the wrong drink. Looked on the screen before paying to make sure they put in exactly what I wanted and yes correct then open bag to eat and discover it being wron the last 3rimes. I guess im done with McDonald's forever
  • KC
    Krystal Cruz
    4 days ago
    5.0
    This location is very clean. Employees are helpful and are always getting orders out fast and fresh.
  • AO
    A O’Cabry
    4 days ago
    1.0
    Stopped in for a late night treat last night (11/19/25) however did not realize I would be treated to two bickering employees more concerned about how much they felt the other was doing less than themselves. Thought to myself how can they screw the pooch on ice cream with caramel in a cup. However, apparently either food costs are too great or perhaps having zero pride in your job and or the product you put out was too much expect. I would suggest putting a full 50 cents worth of ice cream in the 3 dollar cup and or consider a warehouse job where quality and bad customer service are not directly seen but the public.
  • MB
    Morbidly Buetiful
    Nov 5, 2025
    1.0
    Greeted at drive thru with "go ahead" . Order wasn't repeated or confirmed correct by employee. No total was verbally given. At window asked if a receipt was wanted- of course! I want to make sure i was charged properly and received food i paid for. Horrible service. Food was on par for the establishment- even though that's not very high in general. Avoid this spot
  • AW
    April Weis
    Nov 2, 2025
    5.0
    Nice friendly I felt very welcome, good prompt service, the staff seemed to get along and work well together

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's in Milwaukee, WI?

McDonald's in Milwaukee is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.

Does this McDonald's offer delivery services?

Yes, McDonald's Milwaukee offers delivery including curbside pickup, same day delivery, and no-contact delivery.