McDonald's

2.8
1601 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5739 W Silver Spring Dr, Milwaukee, WI
53218, United States

Hours

Reviews

2.8
1,601 reviews
5 stars
379
4 stars
216
3 stars
296
2 stars
180
1 star
530

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported long wait times, incorrect orders, and rude staff, indicating a significant issue with service quality.

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty bathrooms and overall lack of cleanliness in the restaurant.

Food Quality

There were numerous complaints about cold food, incorrect orders, and poorly prepared items, suggesting a decline in food quality.

Staff Attitude

Several customers noted unprofessional behavior from staff, including rudeness and lack of attention to customer needs.
  • MH
    meredith hein
    Jan 3, 2026
    1.0
    If I could give 0 stars, I would. This was the worst experience I’ve ever had at a McDonald’s. The hours online say they are open until 2:00 a.m. I placed a mobile order at 11:46 p.m., arrived at 11:50 p.m., and was told they were closed, even though I had already paid through the app. The staff refused to speak to us directly and just yelled from behind the wall that they were closed. I am extremely disappointed in the unprofessional and disrespectful behavior from the employees working tonight.
  • BR
    Brandon Rohde
    Dec 30, 2025
    5.0
    Quick and tasty
  • JS
    Jason Salvano
    Nov 30, 2025
    1.0
    This damn place every time will screw up your order. Give it to someone else, or make you wait longer than you would at a sit down restaurant. I cannot believe the consistency of mistakes they have made on my last 5 orders in a row. Would go to a farther mcdonalds than here because I know what service ill get.
  • MH
    MS. HARRIS
    Oct 10, 2025
    1.0
    The young lady at the pay window was so worried about the car ahead of me that she wasn’t comprehending that I was doing tap pay they have very rude attitudes not pleasant at all very dingy smokers looking smelled like strong weed just plain distasteful the soda was flat tasty salty the French fries tasted like they had been refried in dirty grease then packaged and sat under the warming light ever after I said no salt on my fries. I didn’t want to exchange because I hate when they hand you the cup with their nasty hands all over top overall just a guttabut experience.
  • KL
    Kaili Lor
    Oct 10, 2025
    1.0
    one of the worst mcdonald’s to ever go to. I went today on October 10th, 2025 to pick up my mobile order. This order was placed at 7:46 am and it’s now 8:46 am an hour later and i still haven’t received my food yet. I got here around 8:05 ish they didn’t even ask me for my code, they asked me what the name was and i gave them the name. Proceed to give me the wrong order, and told me to pull up and wait. This is so disappointing. I waited over 40 minutes for a sausage egg mcmuffin meal and hash browns.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 5739 W Silver Spring Dr, Milwaukee?

This McDonald's is open daily from 6:00 AM to 2:00 AM.

During what hours is the drive-thru service available?

The drive-thru is open every day from 6:00 AM to 2:00 AM to serve you conveniently.