McDonald's

2.9
1174 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8220 W Hampton Ave, Milwaukee, WI
53218, United States

Hours

Reviews

2.9
1,174 reviews
5 stars
304
4 stars
177
3 stars
203
2 stars
135
1 star
355

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely slow service, long wait times, and unresponsive staff, leading to frustration and dissatisfaction.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food, contributing to a negative customer experience.

Cleanliness

While some customers noted cleanliness and a pleasant atmosphere, others reported unsanitary conditions, particularly in the lobby and restrooms.

Staff Attitude

Customer service was often described as rude or indifferent, with several reviews mentioning a lack of friendliness from employees.

Management Concerns

Several reviews pointed to poor management practices, including inadequate staffing and failure to address customer complaints effectively.
  • DO
    Dee Oliver
    6 days ago
    1.0
    I would like to know. Your open at 6am. Why is my food is cold and over cooked. The only thing that was hot and good was my coffee. I feel like the food was rewarm up from yesterday left overs.
  • CW
    Caleb Walker
    Nov 7, 2025
    1.0
    CURBSIDE DOES NOT WORK AT THIS SITE. NO NOTICES. WAITED CURBSIDE #2 FOR 26 MINUTES. HAD TO GO INSIDE TO WAIT FOR FRIES TO BE PUT IN BAG TO GO. DONT GO HERE! WASTE OF TIME AND JOY.
  • JR
    Jaime Rivera
    Nov 5, 2025
    1.0
    Abysmal Service, Filthy Conditions, Needs Immediate Closure If you value your time, your sanity, and basic hygiene standards, turn around and drive past the McDonald's location on Hampton Street. My recent visit wasn't just a bad fast-food experience; it was a testament to how terribly wrong a business can go. This location should be shut down by the health department. The Wait: "Fast" Food Is a Cruel Joke I pulled into the drive-thru hoping for a quick lunch. Forty-five minutes later, I was still sitting in my car. The line barely moved. When I finally got to the window, the employees looked utterly uninterested in their jobs—one was actively yawning while taking an order through his headset. There was zero sense of urgency or customer care. They seemed genuinely annoyed that customers had the audacity to show up and ask for food. This establishment is a disgrace to the McDonald's brand and the fast-food industry. The management is non-existent, the staff is unprofessional and hostile, and the hygiene is non-existent.
  • JS
    J&C construction and services
    Nov 2, 2025
    1.0
    top myself from snapping beyond I ever thought I would thats not normal for me. The intrusive thoughts almost won I had to really pray to god to not go in the inside and end lives. They have no idea how being so rude and disrespectful can cause a pers To snap and neither did I. Sunday 9:50 am I prayed to God to calm me because those people were literally this close to losing their lives that day. And I’ve never in my life thought this thought before those people were really degrading towards me.
  • DE
    Dorothy Christina Evans
    Oct 23, 2025
    1.0
    Came to this McDonald's and stayed in line for 16 minutes. Waiting for somebody to take our order. Said hello multiple times to try to get our order taken. No one took the order so we pulled to the window. The girl working was sitting in a chair talking on her phone and when she finally decided to open the window. She told us they do not take orders at the window. We explained we were trying to place our order at the intercom but she never said anything to us. She closed the window on us and walked away. We pulled to the next window to get a manager's name. The young lady at that window locked the window and never bothered to turn around to help us. The employees do not want to work. They are so rude and I will be calling corporate. I can't give any stars on the food and I refuse to give stars on the service because it is completely horrible.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 8220 W Hampton Ave, Milwaukee?

McDonald's at 8220 W Hampton Ave, Milwaukee is open daily from 5:00 AM to 12:00 AM (midnight).

Does this McDonald's location have a drive-through?

Yes, this McDonald's location offers drive-through service daily from 5:00 AM to 12:00 AM (midnight).