Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 901 N Center Ave in Merrill, WI. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Customers reported inconsistent food quality, with some praising the pizza while others described it as undercooked or poorly made.
Service Issues
Multiple reviews highlighted poor customer service experiences, including long wait times, incorrect orders, and unhelpful staff.
Staff Performance
While some customers praised the friendliness and hard work of the staff, others noted instances of unprofessional behavior and poor management.
Pricing Concerns
Several customers expressed dissatisfaction with pricing discrepancies between online and phone orders, leading to frustration.
ML
Michelle Laatsch
Jan 2, 2026
3.0
Cayenne pepper is not hot sauce. My son and I both got the mild his sauce was darker than mine. The cayenne is so nasty. That’s not how you make hot wings. Also some of my pizza were blackened on top especially the plain cheese. I’m full of regrets with this order.
MH
Maria Hendrick
Nov 23, 2025
1.0
Beware prices are different between online ordering and calling in an order. I placed an order which on the online menu showed $9.99 but because I called my order in I was charged about $4.50 more per pizza. I won’t be going there again since such a price difference makes no sense
JB
Jim Boman
Nov 22, 2025
1.0
This particular Pizza Hut leaves alot to be desired!The Wednesday night buffet is a joke! They don't seem to grasp the concept that an all you can eat buffet is supposed to be kept supplied, rather than putting one pizza out every 10 minutes only to leave customers waiting for more. You got one job to do. Fix pizza. Phoned in an order to pickup 2 large pan pizzas. Instead got 2 thin crust pizzas that were hardly cooked. Underside was doughy and white. Had to cook in my own oven for 15 minutes. Will be contacting corporate office to get this franchise owner and staff reeducated on how to do the job right. Have ordered my last pizza from this Merrill dump.
SW
Savannah Weitzel
Oct 25, 2025
3.0
Food is a hit or a miss depending on the day. The service isn't the best. Today was a miss. Pizza wasn't cooked all the way and I got the cinnamon rolls with barely any glazing. Seriously who does that?
MG
Mark Gilbert
Oct 17, 2025
5.0
Keep up the good work. They all worked hard. They kept focus on what they were doing. They all worked hard. They were all polite. They all worked hard.