Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,081 reviews
5 stars
353
4 stars
243
3 stars
219
2 stars
94
1 star
172
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times in both drive-thru and dining areas, with some waiting over 30 minutes for their orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and repeated mistakes, leading to customer frustration.
Food Quality
Several customers noted that food was often served cold or lukewarm, with complaints about the freshness and preparation of items.
Staff Attitude
Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.
Cleanliness
While some customers praised the cleanliness of the dining area and restrooms, others reported unsanitary conditions and dirty tables.
- LGLisa GauthierOct 27, 20255.0Love to go when sage is there. So sweet
- RWRANDI WOEHRLEOct 21, 20255.0Very wonderful people here. We were part of a pay it forward chain and it was a beautiful thing. Food is fresh n hot here. Wish staff was like this back where I'm from.
- CCCurtis CantrellOct 8, 20251.015-20 minute wait for a McChicken. Crazy! That is not exceptabl.
- DFDM FrankOct 2, 20252.0I think it is really great hiring people with disabilities. However, when they do not understand how to ring up the order....maybe put them in a different position. I love McDonald's French fries...not so much here. Cold, barely salted. My hot tea was good. I was handed a cup of hot water, I opened the envelope and put the tea bag into the hot water. Delicious.
- IMIan MorganSep 20, 20251.0Ordered to the counter, was told my order was ready. Stood waiting for 5 minutes waiting for my order during my lunch break. I could see my order sitting in the kitchen on the counter. After watching it sit there for 10 more minutes, they FINALLY picked up the bag and gave it to me. They weren’t even waiting on any food, they just let it sit there. Food was cold. Abysmal service, someone needs to train these people.
Frequently Asked Questions About McDonald's
What are the main operating hours for McDonald's at 3400 E Main St, Merrill, WI?
McDonald's is open daily from 5:00 AM to 11:00 PM, except on Fridays and Saturdays when it stays open until midnight.
What time does the McDonald's drive-thru open and close?
The drive-thru operates from 5:00 AM to 11:00 PM on most days, and until midnight on Fridays and Saturdays.
Does this McDonald's location offer delivery service?
Yes, McDonald's offers delivery service daily from 6:00 AM to 10:29 PM, except Fridays and Saturdays when delivery is available until 11:29 PM.
Can I order McDonald's food online or via an app?
Yes, you can order using the McDonald's App available on iOS and Android or via their online ordering links.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's have a drive-thru service?
Yes, this location offers drive-thru service for customer convenience.
What types of services are available at this McDonald's?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What nearby places can I visit when I come to McDonald's at 3400 E Main St?
Nearby places include Pine River School for Young Learners, Take 5 Oil Change, Mobil gas station, Best Car Wash, Arby's, and First Street Coffee Station.
Are there other dining options close to McDonald's in Merrill?
Yes, there are nearby restaurants like Arby's, Culver's, China Inn, Subway, and Mama Deluca's Pizza for more dining choices.
What local services are accessible near McDonald's that might be useful for visitors?
Close by are Midwest Dental Merrill, Anytime Fitness gym, Park City Credit Union, and Aspirus Merrill Clinic for healthcare and fitness needs.