McDonald's

2.5
892 reviews
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Business Details

N56w15475 Silver Spring Dr, Menomonee Falls, WI
53051, United States
(262) 252-4609
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
N56w15475 Silver Spring Dr, Menomonee Falls, WI
53051, United States

Hours

Reviews

2.5
892 reviews
5 stars
174
4 stars
104
3 stars
133
2 stars
95
1 star
386

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, particularly at the drive-thru, leading to a negative experience.

Order Accuracy

Frequent complaints about incorrect orders and missing items, with customers expressing frustration over having to return for corrections.

Food Quality

Numerous reviews highlighted issues with food being cold, poorly prepared, or not fresh, contributing to overall dissatisfaction.

Cleanliness

Several customers noted that the dining area and restrooms were dirty, with some reporting unsanitary conditions.

Staffing Issues

Customers observed that the location often appeared short-staffed, leading to long wait times and poor service.
  • KB
    Kingsz Bryant
    2 days ago
    5.0
    I brought my family here, was a wonderful greeting and love the workers fast paced onto the food. Fresh hot food and nicely smiles
  • WH
    Weston Hackbarth
    Oct 17, 2025
    1.0
    Should’ve checked my order. The last two times that I have been here, the worker in the drive thru did not make my order how I asked.
  • KS
    Kathy Szombathelyi
    Oct 7, 2025
    4.0
    I use the drive through. Always pleasant at Silver Spring and hwy 100.
  • HK
    Harpreet Kaur
    Sep 21, 2025
    1.0
    The person taking orders here really brings the whole experience down. They are consistently rude, slow, and show little effort in understanding or processing what’s being asked. It feels like they don’t care about the customers at all. Management seriously needs to reconsider who they have at the front someone with more professionalism and basic customer service skills would make a huge difference.
  • DS
    Diana Byrd (Cat Stacks)
    Sep 16, 2025
    1.0
    So I walk in the manager is sitting in the lobby on his phone I'm at the front counter no one is greeting me no one is saying anything to me they keep looking at me and did not come and give me my online order that was already picked up September 16th at 639pm I literally had to walk behind the counter to get the manager attention when he been seeing me walking there please do better with customer service
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Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Menomonee Falls, WI?

McDonald's in Menomonee Falls, WI, is open daily from 5:00 AM to 11:00 PM.

Does this McDonald's offer delivery services?

Yes, McDonald's offers delivery every day from 5:00 AM to midnight, including same-day and no-contact delivery options.