Mixed reviews on food quality; some customers praised the pizza while others reported issues with toppings, temperature, and overall taste.
Customer Service
Customer service experiences vary widely; some customers reported friendly and accommodating staff, while others faced issues with order accuracy and responsiveness.
Delivery Issues
Delivery times and order accuracy are frequent complaints, with several customers noting delays and incorrect orders.
Cleanliness
The restaurant is noted for its cleanliness, which positively impacts customer perceptions of food safety.
Pricing
Many customers feel the prices are high relative to the quality and quantity of food received.
GP
Genevieve Pell
Dec 19, 2025
4.0
Moving from Madison 11yrs ago, we were thrilled when Glass Nickel opened in Appleton. Awesome food. Always delicious.
DW
Daniel Wahlstrand
Dec 12, 2025
1.0
Refused service because they couldn't change my address on file. Ok then!
PP
PATRICK
Nov 22, 2025
1.0
Food sucked big time. They lost me as a customer!
RR
Ryan Rothe
Oct 27, 2025
3.0
Ordered a medium cheese, large cordon bleu and nickel nuggets for delivery. With tip came to almost 65 bucks. Pizza was lukewarm, cordon bleu pizza had no ham. Called and got a credit for our next order but for what we paid and the quality of food I don’t know the next time we’d order again.
BK
Bob Kohls
Oct 15, 2025
3.0
It would have been nice if whoever cut the pizza would have cut it instead of making dents in the pizza. We had to recut.
Frequently Asked Questions About Glass Nickel Pizza Co. Menasha-Neenah
What types of food does Glass Nickel Pizza Co. Menasha-Neenah offer?
Glass Nickel Pizza Co. Menasha-Neenah offers fresh pizzas, wings, subs, salads, pasta, and more, including vegetarian and vegan options.
Does Glass Nickel Pizza Co. Menasha-Neenah accept reservations?
No, Glass Nickel Pizza Co. Menasha-Neenah does not accept reservations.
What are the operating hours of Glass Nickel Pizza Co. Menasha-Neenah?
They are open Monday to Thursday and Sunday from 11:00 AM to 10:00 PM, and Friday and Saturday from 11:00 AM to 11:00 PM.
Are there any days Glass Nickel Pizza Co. Menasha-Neenah is closed for holidays?
Yes, the restaurant is closed on November 27, December 24, and December 25 in 2025.
What pickup and delivery services does Glass Nickel Pizza Co. Menasha-Neenah offer?
They offer in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery.
What payment options are accepted at Glass Nickel Pizza Co. Menasha-Neenah?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How can I place an online order from Glass Nickel Pizza Co. Menasha-Neenah?
You can place an order online at https://order.glassnickelpizza.com/.
Where is Glass Nickel Pizza Co. Menasha-Neenah located?
It is located at 217 Washington St., Menasha, WI 54952, USA, in the Neenah-Menasha neighborhood.
What nearby places can I visit before or after dining at Glass Nickel Pizza Co. Menasha-Neenah?
Nearby places include Mercy Tree Salon for beauty services, The Restoration furniture store and IT services, and Double Portion Soup Kitchen for a community breakfast or brunch experience.
Are there nearby pizza restaurants around Glass Nickel Pizza Co. Menasha-Neenah?
Yes, nearby pizza dining options include Luigi's Pizza & Pasta and LuigisOnTheGo food truck, which offer Italian-style meals.