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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported frequent mistakes with their orders, including missing items and incorrect food.
Food Quality
Numerous reviews mentioned issues with food quality, such as cold, overcooked, or poorly assembled items.
Service Speed
Customers consistently noted slow service, with long wait times for food, especially during drive-thru orders.
Cleanliness
Several reviews highlighted cleanliness issues within the restaurant, including dirty dining areas and unsanitary conditions.
Staff Attitude
Feedback on staff interactions was mixed, with some praising friendly service while others reported rude or unhelpful behavior.
KH
Kevin Hollar
Oct 23, 2025
3.0
Occasionally I will pop into a McDonald's when I have a French fry craving. Unfortunately, about 60 percent of the time they are cold. This should never happen especially when a large fry is around $5.
HR
Henesy Rudolph
Oct 20, 2025
1.0
We went and got 2 double cheeseburger plain, 4 mcchickens and a 10 piece with bbq in a meal with a large coke. 1st they handed me somebody else’s order, then violated food safety and took it back then handed it to the correct guest and had us pull forward. Then when we got the food the double cheeseburgers have the plain stickers on them but are far from plain. Still has ketchup pickles onions it’s the opposite of what I ordered. The nugget meal didn’t come with the monopoly sticker, and they didn’t give us our large coke. The lady at the window had a tude when I told her the order was wrong. There needs to be some serious retraining, and reminders of what food safety protocols are as well as how to accurately do their jobs. Speed means absolutely nothing when the food is incorrect.
AD
Amanda Dittmann
Aug 30, 2025
5.0
They messed up my order
TO
Tracy Ostrom
Aug 17, 2025
1.0
They must have been training.A new she could not get our order correct through the drive thru. The French fries were overcooked and had absolutely no salt.On them they were disgusting. The snap wraps were tasteless. Will not be ordering from mcdonald's again.
MW
Mary Willis
Aug 15, 2025
3.0
After placing my order behind four other vehicles, I had to pull ahead to wait for the fries. I waited so long that my crispy chicken was soggy and cold. This is THE SLOWEST McDonald's out of any I've been to. This happens almost every time I visit this one. They always make you wait for whatever, for a ridiculous amount of time.
What are the regular opening hours for McDonald's in Medford, WI?
McDonald's in Medford, WI, is open daily from 5:00 AM to 11:00 PM.
When is the drive-thru service available at this McDonald's location?
The drive-thru is open every day from 5:00 AM to 11:00 PM at the Medford, WI McDonald's.
What are the delivery hours for McDonald's Medford?
Delivery is available daily from 5:00 AM to 10:30 PM.
Does McDonald's Medford offer curbside pickup?
Yes, curbside pickup service is available at the Medford McDonald's location.
Which payment methods are accepted at McDonald's in Medford?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a McDonald's app to place orders for this location?
Yes, you can order using the McDonald's App available on both iOS and Android platforms.
What services does this McDonald's offer?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What other dining options are near McDonald's Medford?
Nearby dining options include Rocky's Cozy Kitchen, Kelli's Kitchen, El Jovenaso Mexican Restaurant, and Hardee's, which offer a variety of American and Mexican dishes.
What convenience stores can customers visit near McDonald's?
Customers can visit KWIK TRIP #351 or Kwik for convenience shopping and gas services near McDonald's in Medford.
Are there any banks or ATMs near McDonald's Medford?
Yes, customers can find Nicolet National Bank, Associated Bank, AbbyBank, Fidelity Bank, and a U.S. Bank ATM nearby for their financial service needs.