Pizza Hut

3.5
319 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 1438 Northport Drive in Madison, WI. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Cash onlyNot available
  • Accepts checksNot available
  • Curbside pickupNot available

Location

Pizza Hut
1438 Northport Drive, Madison, WI
53704, United States

Hours

Reviews

3.5
319 reviews
5 stars
142
4 stars
45
3 stars
30
2 stars
20
1 star
82

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unhelpful staff, with many experiences of poor customer service and long wait times.

Food Quality

Several reviews mentioned issues with food quality, including cold, overcooked, or incorrect orders.

Delivery Issues

Many customers experienced delays in delivery, with some orders arriving late or not at all.

Cleanliness

Multiple reviews highlighted unsanitary conditions at the location, including reports of a dirty environment.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and friendly service during their visits.
  • TP
    Tracy Peterson
    Nov 15, 2025
    4.0
    Ordered Pizza to be delivered at 5:30 pm for my Saturday night dinner date. Instead it shows up at 3:50 pm. A little early and now the dinner is going to be reheated. Uhg!
  • DM
    Dominic Martin
    Oct 12, 2025
    1.0
    Terrible service..also dirty environment and when asked how to redeem my free pizza they said they couldn’t do it so I went to sun prairie and it was no problem! Pizza Hut northport pleas do better and the manager on duty was rude
  • PR
    Paul Retzlaff
    Oct 6, 2025
    5.0
    Pizza was fresh and delicious!
  • SM
    Summer Mitchell
    Oct 1, 2025
    1.0
    I would give it zero stars! Whoever that black guy, maybe 5’7”, smaller build, mid to late 20s, he needs to be FIRED! 3 times he’s delivered trash quality food in the past couple months, and on the 3rd time when I was fed up, I’m on the phone with him for 9 minutes, and he doesn’t say a total of 5 words. I kept saying, hello, hello, and no answer, SO RUDE! I ordered the big box. Both the cheese and pepperoni pizzas were dried to a crust. They were absolutely sitting there pre made for hours! Disgusting how you could deliver something of such low quality. People spend their hard earned money on this stuff.
  • ST
    Shell Thompson
    Aug 29, 2025
    1.0
    So rude wouldn’t allow me to change my order after I informed him the allergic reactions about the no pork on the items and hung up on me while I waited over 20 minutes on hold and was hung up on 2 times prior to them picking up do not order from here they are obviously understaffed, and it shows in the disrespects of the agent who answered the phone. I can imagine that there’s so many things not being done correctly here at this establishment.

Frequently Asked Questions About Pizza Hut

Looking for great pizza deals in Madison, WI?

Hut Rewards® is the best way to earn free Pizza Hut pizza in the Madison-area. Get great discounts, pizza deals and pizza coupons on the <a href=”https://www.pizzahut.com/index.php?menu=deals#/menu/deals">Pizza Hut deals</a> page or on the Pizza Hut <a href=”https://pizzahut.onelink.me/evpH/9a6932f6">mobile app</a>.

Where can you get food delivery in Madison, WI?

With delivery drivers dedicated to keeping your food oven-hot, Pizza Hut is the best way to get fast food delivery. Order your food delivery today at <a href=”https://www.pizzahut.com/index.php?menu=deals#/menu/deals ">PizzaHut.com</a>or call .