Pizza Hut

3.5
290 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 5251 High Crossing Blvd in Madison, WI. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Accepts checksNot available
  • Curbside pickupNot available

Location

Pizza Hut
5251 High Crossing Blvd, Madison, WI
53718, United States

Hours

Reviews

3.5
290 reviews
5 stars
153
4 stars
23
3 stars
20
2 stars
16
1 star
78

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers enjoyed the pizza while others reported issues like missing toppings and poorly prepared items.

Customer Service

Customer service experiences varied widely, with some praising friendly staff while others reported rude interactions and unresolved complaints.

Order Accuracy

Frequent complaints about incorrect orders, missing items, and issues with online ordering systems.

Delivery Issues

Numerous customers experienced delays in delivery, wrong deliveries, and difficulty contacting the store for support.

Cleanliness

Some customers noted cleanliness issues at the location, impacting their overall experience.
  • KM
    Kat Murphy
    Nov 16, 2025
    1.0
    On both 10/29 and tonight deliveries are not on time. The first date was my daughter’s birthday and it was over 2 hours late, manager said he would refund me (he did not). Now again tonight the lady on the phone said they are busy and it was leaving the door now. 27 minutes after the call, the app says pizza is on way as of 6:19. I live maybe 6 minutes max from the store. Horrible experiences hands down. Now tonight, waiting.
  • MP
    Matthew Peterson
    Oct 26, 2025
    5.0
    Been here a handful of times, always at the drive through picking up a mobile order. They’re always friendly, and the pizzas and wings are better than most Pizza Hut locations.
  • DF
    Don Fobar
    Sep 15, 2025
    5.0
    I moved to Wisconsin a year ago from Illinois and I tended to avoid Pizza Huts there due to quality and service. I've ordered from this location numerous times and the food consistently turns out good! I usually place my orders online and pick up my orders as I work in the area so I cannot speak to the delivery aspect. If you like Pizza Huts, try this one.
  • MS
    Megan Storley
    Sep 1, 2025
    1.0
    NO ONE KNOWS WHAT THE ORGINAL PAN PIZZA IS WITH THICK FLUFFY CRUST. HUSBAND ORDERED ORGINAL PAN PIZZA WITH THICK FLUFFY CRUST TEXTURE. WHAT HUSBAND REALLY GOT WAS CRUST THINNER AND TOTALLY THE OPPOSITE OF WHAT HE WANTED. HUSBAND ASKED THE EMPLOYEES IF YOU KNOW WHAT ORGINAL PAN PIZZA LIKE A DEEP DISH IS. THEY ACTED LIKE THEY HAD KNOW CLUE OF THE DEEP DISH ORGINAL PAN PIZZA IS. DISAPPOINTED AND CONFUSED. GOOGLE EVEN SAYS PIZZA HUT STILL OFFERS THIS CRUST.
  • JR
    Juan Sanchez Philalopos Ralmirez
    Aug 11, 2025
    5.0
    Awesome place. Lots of good choices. Nice chill people.

Frequently Asked Questions About Pizza Hut

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