Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, including rude staff and frequent order mistakes.
Food Quality
While some customers enjoyed hot and fresh food, many reported cold, stale, or incorrectly prepared items.
Cleanliness
The restaurant's cleanliness was frequently criticized, with reports of dirty tables, sticky floors, and unsanitary bathrooms.
Efficiency
Service speed varied, with some customers noting quick service while others experienced long wait times and delays.
Staff Attitude
Several reviews mentioned unprofessional behavior from staff, including a lack of communication and friendliness.
SK
Samantha k
3 days ago
2.0
Coffee machine was broke and order was wrong after we took it to the car
KL
Kris L
Nov 5, 2025
1.0
If you order a side of scrambled eggs, be sure to ask for a fork so you don't have to eat them with your hands like I did! So irritating!
BJ
Brandon Johannes
Nov 4, 2025
1.0
They messed up my daughters burger today 11/4/2025 at 1:45, and told her because she walked out the front door they couldn't fix it and there was nothing they could do... and then had 2 workers then follow her outside and watched her get in our vehicle.
LG
Laura Gross
Nov 3, 2025
1.0
They wouldn't let us cash in a coupon to bring an ice cream cone home for my nephew. The nuggets were cold and tasted like the oil needed to be changed. The fries were cold and we ordered them with no salt. They didn't make our burger correct either. Very disappointed in the restaurant all together.
CK
Cheryl Kuslits
Oct 25, 2025
1.0
Went through drive thru. Asked what color pumpkins they had for Happy Meals. The guy said all colors so we asked for a green and a white one. We’ll get up to window and he hands us 2 orange pumpkins. They knew nothing of the green or white. Being we touched the pumpkins they couldn’t replace with the colors we requested.
The manager was not friendly and no communication between the workers. Not a friendly Mc Donald’s in Lomira