McDonald's

3.5
445 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
120 W Alona Ln, Lancaster, WI
53813, United States

Hours

Reviews

3.5
445 reviews
5 stars
142
4 stars
101
3 stars
94
2 stars
36
1 star
72

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items.

Service Quality

Customer experiences varied widely, with some praising friendly staff while others noted rude or unprofessional behavior.

Food Quality

Numerous reviews mentioned cold, stale, or poorly prepared food, particularly fries and burgers.

Wait Times

Long wait times were a common complaint, especially in the drive-thru, with some customers expressing frustration over delays.

Atmosphere

The atmosphere received mixed reviews, with some finding it friendly and clean, while others described it as uncomfortable or chaotic.
  • HW
    Haylie Williams
    Dec 27, 2025
    1.0
    Last 3 times i tried going here they messed up my order and would not fix it even offered to pay for it for my child. Sandwhich was so sloppy. Management is so rude and always acts as if employees dont mess up. The bigger manager laughs in your face very childish.
  • VB
    Vivian Bernhardt
    Nov 21, 2025
    1.0
    My friends and I were just kicked out of this mcdonalds by manager Tory. We are the cast and crew of our school play and went to get food after our performance. Everyone ordered food and while we waited we played a game on our phones. We were laughing and generally enjoying our time waiting when the manager yelled from the front counter that "he was done and we needed to leave" half of us hadn't recieved our meals yet. The store was completely empty other than the students so our noise wasn't disrupting other customers. Overall very frustrated by this experience.
  • SW
    s wilson
    Nov 2, 2025
    2.0
    The kiosk was open upon my arrival, no one was at the counter. While there the manager told another customer to let her know so the kiosk could be shut down to stop allowing breakfast orders.
  • EL
    Eric Lowe
    Oct 7, 2025
    1.0
    Fries were cold, Big Mac was tasteless only the Mac sauce was decent. For one meal I was told to pull forward and waited about 5 minutes. I paid over 10 bucks for food that didn't taste good, and took way to long receive.
  • CA
    Chris Andrews
    Sep 22, 2025
    1.0
    Everytime i try to go to Lancaster Wisconsin Mcdonalds for two double cheeseburgers i end up waiting in the drive thru for 15 minutes. I get my food, immediately try a fry and everytime it is rock hard or cold. Same with the patties. This shits ridiculous.

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's in Lancaster, WI?

McDonald's in Lancaster, WI is open daily from 6:00 AM to 11:00 PM.

When is the drive-thru at McDonald's open?

The drive-thru is available every day from 6:00 AM to 11:00 PM.