McDonald's

3.5
443 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
120 W Alona Ln, Lancaster, WI
53813, United States

Hours

Reviews

3.5
443 reviews
5 stars
143
4 stars
101
3 stars
92
2 stars
36
1 star
71

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times at the drive-thru and for food preparation.

Food Quality

Many reviews mentioned cold, undercooked, or poorly prepared food, particularly fries and burgers.

Staff Attitude

Feedback on staff was mixed; some customers praised friendly service while others reported rude or unhelpful interactions.

Order Accuracy

Numerous customers experienced issues with incorrect orders, including missing items and wrong food.

Cleanliness

The cleanliness of the location received mixed reviews, with some noting it was clean while others reported unsanitary conditions.
  • VB
    Vivian Bernhardt
    3 days ago
    1.0
    My friends and I were just kicked out of this mcdonalds by manager Tory. We are the cast and crew of our school play and went to get food after our performance. Everyone ordered food and while we waited we played a game on our phones. We were laughing and generally enjoying our time waiting when the manager yelled from the front counter that "he was done and we needed to leave" half of us hadn't recieved our meals yet. The store was completely empty other than the students so our noise wasn't disrupting other customers. Overall very frustrated by this experience.
  • SW
    s wilson
    Nov 2, 2025
    2.0
    The kiosk was open upon my arrival, no one was at the counter. While there the manager told another customer to let her know so the kiosk could be shut down to stop allowing breakfast orders.
  • EL
    Eric Lowe
    Oct 7, 2025
    1.0
    Fries were cold, Big Mac was tasteless only the Mac sauce was decent. For one meal I was told to pull forward and waited about 5 minutes. I paid over 10 bucks for food that didn't taste good, and took way to long receive.
  • CA
    Chris Andrews
    Sep 22, 2025
    1.0
    Everytime i try to go to Lancaster Wisconsin Mcdonalds for two double cheeseburgers i end up waiting in the drive thru for 15 minutes. I get my food, immediately try a fry and everytime it is rock hard or cold. Same with the patties. This shits ridiculous.
  • MH
    Mary Henderson
    Aug 6, 2025
    1.0
    Long wait at drive through. Had to go in to get order. Then my order was wrong. No salt on fries. Unbelievable incompetence.

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's in Lancaster, WI?

McDonald's in Lancaster, WI is open daily from 6:00 AM to 11:00 PM.

When is the drive-thru at McDonald's open?

The drive-thru is available every day from 6:00 AM to 11:00 PM.