McDonald's

3.4
854 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1001 W Lake Ave, Ladysmith, WI
54848, United States

Hours

Reviews

3.4
854 reviews
5 stars
259
4 stars
178
3 stars
185
2 stars
82
1 star
150

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and rude staff, leading to a frustrating experience.

Cleanliness

Many reviews highlighted poor cleanliness standards, with dirty floors, bathrooms, and food preparation areas.

Food Quality

Customers frequently complained about cold, poorly prepared food, including stale fries and incorrect orders.

Pricing Concerns

Several reviews mentioned high prices and dissatisfaction with the value of the food received.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and good food quality during their visits.
  • SB
    Sean Bautch
    5 days ago
    2.0
    There was a argument between the coworkers in the back and the manager just kinda snapped on them
  • HH
    Heather Hedrington
    Nov 16, 2025
    1.0
    This has to be the worst McDonald's out there, you wait and wait for your food and are assuming since you wait over 15 min that the food is going to be fresh, but your served cold fries, cold burgers! And some of there employees stand around talking to there friends and being rude as hell. This place needs a compliance check from cooperate or something.
  • BL
    Bird Lover
    Oct 23, 2025
    1.0
    We entered and Nate greeted us. It went down hill from there. We ordered the same thing we had on Saturday, and the total came up .83 higher. I asked why. Nate said and he said 2 syrups are 40 each. I asked why on Saturday we were not charged for extra syrup. His response was sometimes they are nice. He gave me the 83 back threw my order together in a bag, which i ordered indoors.i asked my for coffe right away. He did not get it. Someone else gave it to me as he slammed my bag on the counter. I opened the bad. Only 1 syrup each. He said i have to pay extra for 2. I asked for manager. He pointed to himself. Another girl looked and said she is a manager alsoand gave me the syrup. I asked for names cause no one wears a name tag. We will never eat there again
  • JG
    Jody Marr, Hometown Realty Group
    Oct 19, 2025
    5.0
    Always love me a 2 cheeseburger and Fry meal! WITH Orange Hi-C drink! 😁
  • CA
    Charlotte Anthes
    Oct 10, 2025
    1.0
    Waited in drive thru for an hour just to get our order wrong. Stated they were busy walked inside to get the rest of my food saw about 10 people waiting for their food and about 8-10 employees. Very unorganized. Could of went to a sit down restaurant, get our food and eat it all in the time frame it took us to get "fast food". Ridiculous!!!

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 1001 W Lake Ave, Ladysmith, WI?

McDonald's is open daily from 5:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.

Does this McDonald's location offer drive-thru service and what are its hours?

Yes, the location has a drive-thru open daily from 5:00 AM to 11:00 PM, extending to midnight on Fridays and Saturdays.