McDonald's

3.4
856 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1001 W Lake Ave, Ladysmith, WI
54848, United States

Hours

Reviews

3.4
856 reviews
5 stars
261
4 stars
178
3 stars
185
2 stars
82
1 star
150

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and rude staff interactions.

Food Quality

Many reviews mentioned cold, stale, or poorly prepared food, with several customers expressing dissatisfaction with their meals.

Cleanliness

Numerous complaints highlighted unsanitary conditions in the restaurant and bathrooms, with some describing it as the dirtiest McDonald's they've visited.

Staff Friendliness

While some customers praised friendly staff, many others noted a lack of friendliness and professionalism among employees.

Pricing Concerns

Several reviews indicated that customers felt the prices were too high for the quality of food received.
  • MH
    Misti Heldt
    3 days ago
    5.0
    You can never go wrong with a lil love from Ronald McDonald himself.
  • KM
    Keli Mork
    Nov 24, 2025
    5.0
    Always friendly at the drive through
  • SB
    Sean Bautch
    Nov 19, 2025
    2.0
    There was a argument between the coworkers in the back and the manager just kinda snapped on them
  • HH
    Heather Hedrington
    Nov 16, 2025
    1.0
    This has to be the worst McDonald's out there, you wait and wait for your food and are assuming since you wait over 15 min that the food is going to be fresh, but your served cold fries, cold burgers! And some of there employees stand around talking to there friends and being rude as hell. This place needs a compliance check from cooperate or something.
  • BL
    Bird Lover
    Oct 23, 2025
    1.0
    We entered and Nate greeted us. It went down hill from there. We ordered the same thing we had on Saturday, and the total came up .83 higher. I asked why. Nate said and he said 2 syrups are 40 each. I asked why on Saturday we were not charged for extra syrup. His response was sometimes they are nice. He gave me the 83 back threw my order together in a bag, which i ordered indoors.i asked my for coffe right away. He did not get it. Someone else gave it to me as he slammed my bag on the counter. I opened the bad. Only 1 syrup each. He said i have to pay extra for 2. I asked for manager. He pointed to himself. Another girl looked and said she is a manager alsoand gave me the syrup. I asked for names cause no one wears a name tag. We will never eat there again

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 1001 W Lake Ave, Ladysmith, WI?

McDonald's is open daily from 5:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.

Does this McDonald's location offer drive-thru service and what are its hours?

Yes, the location has a drive-thru open daily from 5:00 AM to 11:00 PM, extending to midnight on Fridays and Saturdays.