McDonald's

3.4
486 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1135 Service Rd, Kiel, WI
53042, United States

Hours

Reviews

3.4
486 reviews
5 stars
152
4 stars
109
3 stars
90
2 stars
51
1 star
84

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items.

Service Speed

Customers experienced long wait times, especially during peak hours, with some reporting waits of over 30 minutes.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold, soggy, or improperly prepared items.

Staff Attitude

Reviews highlighted mixed experiences with staff, ranging from friendly and helpful to rude and dismissive.

Cleanliness

The restaurant was noted for being clean, which was appreciated by several customers.
  • TT
    TheFanatic
    Nov 2, 2025
    2.0
    will absolutely ruin your mcflurry by loading it with so many m&ms that the ice cream will be fully melted by the time you get it and every single bite is nothing but an entire mouth full of m&ms.
  • MB
    Michael Balz
    Oct 29, 2025
    3.0
    What is there to say? It’s just a McDonald’s.
  • CV
    Cassandra Valdez
    Sep 6, 2025
    1.0
    Put 2 handfulls of onion on my buger that i asked for no onions and when tell them continue to tell me how they do the onions as if i am lying i can put them in an envelope and mail them to you so you can see how many there is its not even a joke MEN SIZED HANDFULLS like 4-2oz of onions on my burger the ITS HARD IN THE MIDDLE THE BURGER WAS HARD IVE NEVER EXPERIENCED THIS i didnt even bother trying to explain it to them cause they might think im lying like they clearly thought when i was telling them how many onions i have so temped to dive the hr with thw onion left just to show themm, cause the burger is gone i threw it out the window when it was hard in the middle. But so tempted to drive the hr with this mcdonalds bag of 4oz of onions just to show them idc how mcdonalds changed there onion no way they told you to put 2 oz of onions with 3oz of meat...
  • JP
    John Proctor
    Sep 2, 2025
    5.0
    It hits the spot every time!
  • UR
    Unkown Reviewer
    Aug 10, 2025
    1.0
    I have been here 4 times in the last week. Each time the condiments like mayo was everywhere inside the wrapper but nothing inside the chicken sandwiches. Fries were cold EVERYTIME.

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location in Kiel, WI?

This McDonald's is open daily from 5:00 AM to 11:00 PM.

What are the delivery hours at this McDonald's?

Delivery is available every day from 5:00 AM to 10:30 PM.