Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
A significant number of customers reported issues with incorrect orders, missing items, and food not being prepared as requested.
Customer Service
Many reviews highlighted poor customer service, including rude staff, long wait times, and unresponsive management.
Cleanliness
Numerous customers noted that the restaurant was dirty, with unclean tables and unpleasant odors, particularly in the play area.
Food Quality
Several customers complained about the quality of food, including cold items, poorly prepared meals, and unsatisfactory taste.
KW
Kelly White
Jan 1, 2026
4.0
My burritos were old , and hardened on the end. Not usually like that !
LD
Laura Denio
Dec 5, 2025
1.0
When I got my food today all I could smell on my food and cup lid was someone's perfume or scented lotion so I couldn't eat it very disappointed. Fyi don't wear scented things in food service
RB
rebecca brockwell
Dec 3, 2025
1.0
This was the WORST McDonald’s I’ve ever been to. Half of my order was missing I wanted a refund and they told me they don’t do that? lol
The workers tried arguing with me when I simply just wanted a refund. Very unprofessional and it was very dirty inside. Very unorganized. What a mess. I will never be going back! Two days ago My sister also ordered a burger and they gave her buns, cheese and ketchup. No meat. Like what is wrong with the workers? Why are we missing the MAIN meal..
FF
fishingfool42
Dec 2, 2025
1.0
Why we continue to give this McDonald’s our business is beyond comprehension. You’d think we’d learn. About 75% of the time we go through the drive thru there is something missing from the order when we get home and open the bag and this is no exaggeration. Yesterday was the last straw. We ordered one Egg McMuffin, a sausage McMuffin with egg, 2 sausage egg and cheese biscuits and a Sausage McGriddle meal with milk. When we get home we find that we got the McGriddle meal and 2 egg McMuffins. When we looked at the receipt it showed everything we had ordered and paid for. My wife was so livid that she drove the 10 minutes back, went into the lobby and not so gently put the bag and the receipt down on the counter and said, why can’t you guys ever get our order right? The girl just looked at the receipt and into the bag and remade the order. We get home only to find that instead of the 2 sausage egg and cheese biscuits they gave us 2 bacon egg and cheese biscuits. Like I said, this has been an ongoing problem at this McDonald’s. To top it off, the helpers are very rude at times.
MB
Matt Brown
Nov 20, 2025
1.0
Went to this place last week and they forgot two of our items and the buns on the Big Macs were literally rock hard. We were stupid enough to give them a second chance tonight. The quarter pounders had raw hamburger and the double filet o fish was a single. Not even bothering calling as we did that last week and spoke to a manager that called me a name and screamed about how little she made an hour. I’ll make the trip to the McDonald’s on Pontiac in Janesville as they are corporate and actually have standards. This place is so poorly run it’s amazing they are still in business.
What are the opening hours for McDonald's in Janesville, WI?
McDonald's in Janesville, WI is open daily from 6:00 AM to 11:00 PM.
What are the drive-thru hours at this McDonald's location?
The drive-thru at McDonald's Janesville is open every day from 6:00 AM to 11:00 PM.
Can I order delivery from McDonald's Janesville, and when is delivery available?
Yes, delivery is available every day from 5:00 AM to 10:30 PM via their website or app.
What ordering services does McDonald's Janesville offer?
This location offers curbside pickup, delivery, same day delivery, and no contact delivery.
What payment options are accepted at McDonald's in Janesville?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a mobile app available to order from McDonald's Janesville?
Yes, the McDonald's app is available on both iOS and Android for convenient ordering.
Does the McDonald's at 2610 W Court St have drive-thru service?
Yes, this McDonald's location features a drive-thru service open daily from 6:00 AM to 11:00 PM.
What food options can I expect at McDonald's Janesville?
McDonald's offers a variety of menu options including breakfast items, burgers, sandwiches, coffee, ice cream, and frozen yogurt made with quality ingredients.
Which nearby restaurants can I visit before or after McDonald's Janesville?
Nearby restaurants include Taco Bell, Culver's, Barkley's Burgers, Brews & Dawgs, and Subway, perfect options to explore around your visit.
What nearby convenience stores or gas stations are close to McDonald's Janesville?
Convenience stores and gas stations near McDonald's include Kwik Trip, KWIK TRIP #647, and Casey's General Store.