McDonald's

3.3
980 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
10488 S Dakota Ave, Hayward, WI
54843, United States

Hours

Reviews

3.3
980 reviews
5 stars
265
4 stars
239
3 stars
201
2 stars
97
1 star
178

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude and unhelpful staff, long wait times, and incorrect orders.

Food Quality

Many reviews mentioned cold or poorly prepared food, with some customers expressing dissatisfaction with the portion sizes and overall quality.

Cleanliness Concerns

Several customers noted unsanitary conditions in the kitchen and dining area, including improper food handling practices.

Drive-Thru Experience

The drive-thru consistently received negative feedback for long wait times and order inaccuracies.

Mixed Customer Experiences

While some customers had positive experiences with friendly service and good food, these were overshadowed by the majority of negative reviews.
  • WB
    Wind Breaker
    Nov 11, 2025
    1.0
    One of the employees seem to be more focused on playing Pokemon Go than actually working at Mc Donalds, the fact that I know it's one of the employees is because of how constant and how he has consistantly knocked players out of gyms sooo many gosh darn times. I don't know how many times this "Skull Smasher" has knocked me and many other players out of the gyms in the mobile game called Pokemon Go. But I figured someone should be notified that one of your employees plays pokemon go while on the job quite often almost every 20 minutes. it seems. This Skull Smasher guy needs to seriously focus on their job than tapping on their phone so many gosh darn times.
  • MC
    M C
    Oct 30, 2025
    1.0
    This place is literally the worst McDonald’s I’ve ever been to! Ordered 2 cheeseburger combo just to get home with only 1 cheeseburger. The night manager has cursed at me in the past and the service at night is consistently terrible. The GM doesn’t do anything about the issue with the night staff no matter how many complaints ive put in. If I could give this location less than 1 star I would. Corporate needs to come in here and do a revamp and completely turn this location around!
  • TW
    Tracey Wiener
    Oct 29, 2025
    1.0
    Fast food
  • IO
    Indy Oldeen
    Oct 26, 2025
    1.0
    Did not wanna watch my food server that is a woman make out with another woman right infront of me lost my appetite do not appreciate at all learn some manners
  • KB
    karri bell
    Oct 8, 2025
    5.0
    Other than the weight in line, everything was just as ordered! No issues. The food was hot and fresh.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Hayward, WI?

McDonald's in Hayward, WI is open every day from 6:00 AM to 11:00 PM.

When is the drive-thru available at this McDonald's location?

The drive-thru is open daily from 6:00 AM to 11:00 PM.