McDonald's

3.3
988 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
10488 S Dakota Ave, Hayward, WI
54843, United States

Hours

Reviews

3.3
988 reviews
5 stars
266
4 stars
240
3 stars
202
2 stars
99
1 star
181

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported consistently poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews mentioned unsatisfactory food quality, including cold items, incorrect orders, and complaints about cleanliness in food preparation.

Staff Behavior

Several customers noted unprofessional behavior from staff, including playing games during work hours and lack of engagement with customers.

Cleanliness Concerns

There were multiple mentions of unsanitary conditions in the restaurant, including dirty tables and poor food handling practices.

Mixed Experiences

While some customers had positive experiences with friendly service and good food, these were overshadowed by the overall negative feedback.
  • DJ
    Derrick Johnson
    Dec 31, 2025
    1.0
    Placed our order for breakfast @ 10:12 AM. We pulled into the drive through line and sat until 10:32. Then when we pulled up to the speaker we were told that breakfast was over and would not be honored. Purposely made a line of people wait until breakfast was over so they didn't have to fill orders 🫠 on a Sunday no less.
  • MH
    Martinus D. Henderson
    Dec 17, 2025
    5.0
    Nice standard McDonald's!
  • MC
    Matt C
    Dec 17, 2025
    1.0
    She strikes again! The closing manager always trying to do everything except work. I think her names sam or something but absolutely terrible service every single time. Clearly she could’ve taken my order before they closed and was standing there talking to me but couldn’t take an order. She made it seem like she was slammed but 2 people sitting down at the counter at the time and 1 car that ordered right before. That didn’t seem like it was busy enough to say she was closed and couldn’t take an order before the actually closing time. I worked in food service before and even if a customer came in 1 minute before, we took that order and never turned away business or a paying customer. She does this because she knows I’ve complained about her before and I will continue to until they actually do something about her terrible service because it definitely doesn’t make McDonald’s look good and I’m not the only one who has had these issues with this terrible ran store. It starts at the top like with this terrible manager. DO SOMETHING ABOUT IT CORPORATE!!!!
  • VK
    Vassily Knigge
    Dec 6, 2025
    2.0
    15 minute long drive through wait just to get a cold burger. Employee didn’t say a single word to me.
  • CM
    Chelsea M.
    Nov 26, 2025
    1.0
    I have been here a couple times, always through drive through and it never fails that something is always forgotten (usually in my child’s order). I don’t think I’ve ever been here where something isn’t missing from my order. If I’m paying for it, I want it. Tonight they forgot my child’s chocolate milk and we didn’t notice until we got home. She was very upset. We don’t get McDonald’s that often so it is a treat for her. I get we are all human and stuff gets forgotten but this is an everytime occurrence when we get McDonalds at this location. (This is not an exaggeration either, everytime) Please start checking you have everything for peoples orders. And not to mention usually the staff are not friendly at all. There are some that are but most are not and say nothing to you while in drive through. Just hand you stuff and don’t say a word.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Hayward, WI?

McDonald's in Hayward, WI is open every day from 6:00 AM to 11:00 PM.

When is the drive-thru available at this McDonald's location?

The drive-thru is open daily from 6:00 AM to 11:00 PM.