McDonald's

3.5
1167 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1450 E Sumner St, Hartford, WI
53027, United States

Hours

Reviews

3.5
1,167 reviews
5 stars
375
4 stars
288
3 stars
230
2 stars
87
1 star
187

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor and rude service, with many instances of incorrect orders and unhelpful staff.

Long Wait Times

Many reviews highlighted excessively long wait times in the drive-thru, with some customers waiting over 30 minutes.

Inconsistent Hours

Customers frequently noted discrepancies between advertised 24-hour service and actual operating hours, leading to frustration.

Food Quality

While some customers praised the food as hot and fresh, others complained about cold, old, or incorrectly prepared items.

Cleanliness Concerns

Several reviews mentioned unsanitary conditions, particularly in the dining area and bathrooms.
  • DB
    David Brown
    5 days ago
    5.0
    No complaints here! Experience is on par with a McDonald's!
  • MB
    Mason Brouchoud
    Nov 14, 2025
    5.0
    I've eaten many times here! Best week day crew ever! Food is fast and hot. Drinks and fries are always full to the brim. Super friendly work crew. Weekend crew has more students, so that's the only time I'll have issues with quality and service.
  • JH
    Jessica Herrmann
    Nov 9, 2025
    1.0
    I have very low expectations for a McDonald’s - but a one star is generous for this place. The layout sucks - there’s no clear indicator where the main door is (back by the drive through). The place is filthy and feels cluttered. You can’t get your own ketchup or napkins as they are kept behind the counter, so hopefully someone’s paying attention and you don’t wait forever for some napkins. The women’s bathroom had an overflowing toilet and I watched multiple people inform them and no one took care of it (at least for the 45ish min we were there). One of our kids burgers had 1 pickle, a chicken sandwich had 2 on top of each other and the chicken wasn’t fully on the bun or covered in sauce and the bacon lol what a joke. So if you are in Hartford for travel - just avoid this mistake of a McDonald’s and head to Culver’s! Hopefully your experience will be better than ours then.
  • MC
    Michael Cimpher
    Nov 9, 2025
    2.0
    We choose not to eat at McDonald's for the most part. But we know they have good coffee and elected to get some breakfast too. My wife and I are in our 50's and were what we feel talked down to like we where idiots. Very much not the same McDonald's I grew up on. Remember where you came from, and services with mild undertones of sarcasm is not a welcoming mat 7:00 am 11/9/25
  • MI
    Mystic Investigations
    Oct 12, 2025
    3.0
    The food is as good as any McDonald's. However, the wait times are insane. Routinely waiting 20-40 minutes in the drive-thru. I tried using the McDonald's app for curbside pick-up but ended up waiting so long I had to go to the drive-thru or just leave! How is this possible in what is supposed to be the quintessence of fast food? Culvers has a shorter wait and they supposedly make the food fresh! The food should be ready to go sitting in a heat cabinet or whatever! There are times where I just order a cheeseburger and fries but it's 20 minutes at least! Why for the love of god? Part of the problem is they never make anyone pull ahead into the designated drive thru parking spaces so those of us with small orders don't have to wait. I've been going there for almost a year now and I've never seen anyone park there. Just a crazy long drive thru line and empty parking spaces. It makes no sense! I suspect nobody wants to bring the food all the way outside. The only place to get your food quickly is Taco Bell!

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Hartford, WI?

McDonald's in Hartford, WI is open 24 hours every day of the week.

When is the drive-thru at McDonald's in Hartford open?

The drive-thru is open from 4:00 AM to midnight Sunday through Thursday, and operates 24 hours on Friday and Saturday.