Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,013 reviews
5 stars
393
4 stars
229
3 stars
188
2 stars
74
1 star
129
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, incorrect orders, and rude staff interactions.
Food Quality
Many reviews mentioned cold or improperly prepared food, with some customers experiencing food poisoning.
Cleanliness and Atmosphere
Some customers appreciated the cleanliness and friendly atmosphere, while others noted a decline in service quality.
Order Accuracy
Frequent complaints about incorrect orders and missing items were highlighted, indicating a lack of attention to detail.
- JEJoshua EdwardsJan 1, 20261.0Horrible customer service and rarely is the food fresh or even what I ordered.
- SNSkylar NguyenDec 6, 20251.0Food was cold and have to waited 25 minutes for my order
- SSSage StahlDec 1, 20251.0Staff ignored us & another customer. Employee stopped when we got his attention to ask him a question & then just walked away. Stood there at the counter for 20 minutes just to get our order put in.
- LCLea ChericoDec 1, 20251.0They ignore anyone at the counter. I tried to ask a question, one guy stopped, looked at me, and then just walked away. 20 minutes later we finally got someone else's attention and only then were we able to get our order put through after the order here machine glitched.
- SSScarlettOct 30, 20251.0We ordered a 2 medium strawberry Banana smoothies ,and they gave us 2 small. At first my friend thought it was a new medium size but then I told her that it was not. And I should like to know why they have us 2 small instead of 2 medium.?
Frequently Asked Questions About McDonald's
What are the regular dine-in hours for McDonald's at 2340 E Mason St, Green Bay?
McDonald's at 2340 E Mason St is open for dine-in from 5:00 AM to 10:00 PM every day of the week.
During what hours is the drive-thru service available at this McDonald's location?
The drive-thru at McDonald's is open daily from 5:00 AM until midnight (12:00 AM).
Can I get delivery from this McDonald's, and if so, when?
Yes, McDonald's offers delivery service every day from 5:00 AM to 11:15 PM.
What delivery and pickup services does this McDonald's location offer?
This McDonald's provides curbside pickup, delivery, same-day delivery, and no-contact delivery options.
How can I order from McDonald's online or via mobile apps?
You can order online at https://mcdonalds.order.online/business/-5579 or through the McDonald's app, available on the Apple App Store and Google Play Store.
What payment methods are accepted at McDonald's on E Mason St?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru?
Yes, the McDonald's at 2340 E Mason St features a drive-thru service.
What nearby dining options are available around McDonald's on E Mason St?
Nearby dining options include Perkins American Food Co., Perkins Restaurant & Bakery, Wingstop, Biggby Coffee, Panera Bread, and Green Tea Chinese Drive Thru.
Are there any shopping centers or retail stores near this McDonald's?
Yes, East Town shopping center, Kohl's, Burlington, SEPHORA at Kohl's, Bath & Body Works, GNC, and Consign It Quality Consignments are all nearby.
If visiting this McDonald's, what nearby services might be useful for customers?
Nearby services include T-Mobile and Sprint stores for telecommunications, Shoreline Hometown Credit Union and Bank Mutual for financial services, Eastridge Dental, and Planet Fitness for fitness and health.