Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,007 reviews
5 stars
393
4 stars
229
3 stars
186
2 stars
74
1 star
125
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported incorrect orders, rude staff, and long wait times, leading to a decline in overall service quality.
Food Quality
Many reviews mentioned cold or improperly prepared food, with complaints about old fries and undercooked items.
Atmosphere
Some customers appreciated the clean and friendly environment, while others noted a decline in staff morale and professionalism.
Mixed Experiences
While some customers had positive experiences with quick service and accurate orders, many others expressed frustration with repeated mistakes and poor customer service.
- KMKayden Moore2 days ago5.0Best McDonald’s in the Green Bay Area food is excellent and staff is amazing
- SSSharlett SuarezOct 30, 20251.0They take your orders wrong and has bad service I do not recommend
- SSScarlettOct 30, 20251.0We ordered a 2 medium strawberry Banana smoothies ,and they gave us 2 small. At first my friend thought it was a new medium size but then I told her that it was not. And I should like to know why they have us 2 small instead of 2 medium.?
- CMCarleen MansfieldSep 20, 20255.0Very quiet atmosphere. Workers were friendly.
- DFDavid FoleySep 18, 20251.0Employees were rude and disrespectful. Our food was made wrong and was equivalent to sitting out on the counter for 1 day.
Frequently Asked Questions About McDonald's
What are the regular dine-in hours for McDonald's at 2340 E Mason St, Green Bay?
McDonald's at 2340 E Mason St is open for dine-in from 5:00 AM to 10:00 PM every day of the week.
During what hours is the drive-thru service available at this McDonald's location?
The drive-thru at McDonald's is open daily from 5:00 AM until midnight (12:00 AM).
Can I get delivery from this McDonald's, and if so, when?
Yes, McDonald's offers delivery service every day from 5:00 AM to 11:15 PM.
What delivery and pickup services does this McDonald's location offer?
This McDonald's provides curbside pickup, delivery, same-day delivery, and no-contact delivery options.
How can I order from McDonald's online or via mobile apps?
You can order online at https://mcdonalds.order.online/business/-5579 or through the McDonald's app, available on the Apple App Store and Google Play Store.
What payment methods are accepted at McDonald's on E Mason St?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru?
Yes, the McDonald's at 2340 E Mason St features a drive-thru service.
What nearby dining options are available around McDonald's on E Mason St?
Nearby dining options include Perkins American Food Co., Perkins Restaurant & Bakery, Wingstop, Biggby Coffee, Panera Bread, and Green Tea Chinese Drive Thru.
Are there any shopping centers or retail stores near this McDonald's?
Yes, East Town shopping center, Kohl's, Burlington, SEPHORA at Kohl's, Bath & Body Works, GNC, and Consign It Quality Consignments are all nearby.
If visiting this McDonald's, what nearby services might be useful for customers?
Nearby services include T-Mobile and Sprint stores for telecommunications, Shoreline Hometown Credit Union and Bank Mutual for financial services, Eastridge Dental, and Planet Fitness for fitness and health.