Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders and missing items, leading to frustration and dissatisfaction.
Customer Service
Numerous reviews highlighted poor customer service experiences, including rude staff and unprofessional behavior.
Cleanliness
Several customers noted that the restaurant was not clean, with dirty tables and trash issues.
Speed of Service
While some customers praised the speed of service, many others complained about long wait times and slow service.
24-Hour Availability
Customers frequently mentioned that the location was not actually open 24 hours as advertised, causing inconvenience.
EU
EKREM USLU
1 day ago
1.0
It appears to be open on the website, but it was closed when I went there.
MD
MarkO DeVoll
Dec 31, 2025
5.0
When I say 2 angels came out of no where not just once but twice , I cant explain how great full I am , I dont know there names , but I have muscle stiffness syndrome and neuropathy and and the male that help me they kept calling him the doctor and then there was a McDonald's worker and she was so kind and I can't thank them enough because my disease hit me so hard tonight not only did they help me get off the ground once but when I walked out of the place I hit the ground again and destroyed all my food for my family and they were kind enough to get me off the ground again and get me to my car and carried me me ,help me get in my car and get me to a secure place to where they could then get my order again replaced it even though they didn't have to and I was able to go home with my family that night and I have the best night ever and I can't think these angels enough I believe in God and God had my back tonight when he sent these two angels to me. I might not be able to repay them back now , but it will be my mission to pay them back in the future,
thank you angels, thank you both for helping me get to my family I will pray for you both forever even though I don't know who you all are God bless you may God be with you Forever. 🙏🏻 🙌🏻🫂♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️
NA
Nathan Anderson
Dec 2, 2025
1.0
Ordered McDouble meal. 12-2-25 why ask what sauce I want for my nuggets if I don’t get the nuggets or sauce. Thanks for stealing from me 👌also received a single plain hamburger. No cheese. Thanks for ruining my lunch today
JJ
J J
Dec 1, 2025
1.0
Recently, my drive-thru order was messed up and missing a few items (I get that mistakes happen sometimes). I went inside with my food and receipt, explained the error, and asked for the rest of what I'd intended to get (I'd ordered a meal, but it was rung up as individual items).
The man at the counter, around mid-40s, responded rudely, saying, "You got what you ordered," and insisting I'd have to buy the missing items separately. I clarified that while I technically received the listed items, the order itself was incorrect. I was fully willing to pay for the additions, but his tone made it seem like he thought I was trying to scam free food.
As a well-dressed man in my 50s, I felt treated like a homeless person angling for handouts. It left me feeling undervalued and disrespected as a customer.
BP
Brody Vander Perren
Nov 25, 2025
4.0
My wife and I go here regularly, the food is good. The only thing that brings back my review is we always use the app and despite having table service as an offered choice, they call out our table number like a counter pickup. I know that sounds snobby but it doesn't make sense to offer it as an option of you're not going to honor it. It's a minor gripe in an overall pleasant experience