McDonald's

3.6
641 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2721 Manitowoc Road, Green Bay, WI
54311, United States

Hours

Reviews

3.6
641 reviews
5 stars
240
4 stars
144
3 stars
122
2 stars
38
1 star
97

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude or inattentive service, particularly during drive-thru orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Food Quality

There were mixed reviews on food quality, with some customers praising fresh items while others complained about cold or poorly prepared food.

Pricing Concerns

Several customers expressed dissatisfaction with rising prices, feeling that the value for money has declined.

Staff Performance

While some customers praised friendly and efficient staff, others noted a decline in service quality, especially during evening shifts.
  • JD
    J D
    Nov 2, 2025
    1.0
    During breakfast, every time I go inside to avoid the line, they ignore the customers that haven't been helped yet for way too long. Different staff, same results each time. I understand it's busy but having a worker make eye contact with you just to ignore you is a little ridiculous.
  • EM
    Edward Mandel
    Oct 24, 2025
    5.0
    Got exactly what I ordered. How ever I feel the prices are way over priced . For example I ordered just 2 cheese burgers was 5 bucks plus. They used to be on the dollar menu! I could list more!!
  • WD
    Will Depaz
    Oct 4, 2025
    1.0
    Horrible service!
  • MC
    Mazy Chowder
    Sep 21, 2025
    1.0
    You can tell there’s new/different third shift employees. 9/20/25 11:55pm. Drive thru employee is RUDE. It’s clear he hates his job. Why does it take 15 min to even place an order when there is ONE vehicle in front you? They immediately tell you to hold on… why? No one’s here. Not just tonight. Always, lately. Maybe if the little boy handling drive thru spent more time doing his job than he did on his phone it could go smoother - just a thought. This location might be worse than Radisson st. and that’s saying a lot.
  • JL
    jen longsine
    Sep 13, 2025
    1.0
    During my visit today, I was just pretty uncomfortable with the way that the manager or Shift Lead or whatever she is Was sitting there screaming at her employees. One of them forgot to put a sticker on A burger wrapper, and she threw it back at him and yelled at him because he forgot it.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's on Manitowoc Road in Green Bay?

McDonald's on Manitowoc Road is open 24 hours every day of the week.

Is there a drive-thru service available at this McDonald's location?

Yes, this McDonald's location has a drive-thru that operates 24/7.