McDonald's

3.6
1401 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1609 S Main St, Green Bay, WI
54302, United States

Hours

Reviews

3.6
1,401 reviews
5 stars
541
4 stars
291
3 stars
272
2 stars
88
1 star
209

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and unprofessional staff behavior.

Food Quality

While some customers enjoyed fresh and hot food, many complained about cold, poorly prepared, or incorrect items.

Customer Experience

Positive interactions with specific staff members were noted, but overall customer service was often described as lacking, with rude or indifferent attitudes from employees.

Cleanliness

Some customers praised the cleanliness of the location, while others reported unsanitary conditions and poor food handling practices.

Pricing Concerns

Several reviews mentioned high prices relative to the quality and quantity of food received, leading to dissatisfaction.
  • NG
    Nate Gooder
    Nov 15, 2025
    1.0
    There was human feces inside of my kids happy meal. Unreal.
  • KS
    Kurt Schoenick
    Nov 9, 2025
    3.0
    Witnessed a HS kid mace another kid. I'm not a racist, but I hate to see a particular group of students perpetuate a stereotype. Nobody jumped in to say, "Hey this is dumb, just stop". Instead, they all pulled out their cell phones and recorded two idiots. Shameful. The McD's employees did the best they could in a difficult situation.
  • JN
    Jessa Nugent
    Nov 4, 2025
    4.0
    Good food and really nice young man working the window
  • SV
    Santiago Vasquez
    Oct 26, 2025
    5.0
    I walked up to drive thru after hours . My wife had a bad case of acid reflux I told attendant I needed milk. He told manager they had no problem giving me 2 milk containers. I was happy to pay but didn't charge me. Thank you very much for this kind gesture its real hard on people with a condition and something as simple as milk can make a world of difference . Thanks again for looking out .
  • AK
    Alice Kluetz
    Oct 24, 2025
    2.0
    We went to McDonald's after a long day but when we went through the drive thru they forgot half our food and I had to go in to get it.

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's in Green Bay is generally open from 5:30 AM to 11:00 PM Monday and Tuesday, open 24 hours Wednesday through Saturday, and from 4:00 AM to 11:00 PM on Sunday.

What are the delivery hours for McDonald's at 1609 S Main St?

Delivery is available starting at 5:45 AM and extends to as late as 3:00 AM on most days, with exact hours varying; for example, Sunday delivery is till 10:30 PM.