McDonald's

3.2
1624 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
211 Hwy 83, Delafield, WI
53018, United States

Hours

Reviews

3.2
1,624 reviews
5 stars
458
4 stars
323
3 stars
306
2 stars
172
1 star
365

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 20-30 minutes, both in drive-thru and lobby.

Staffing Issues

Many reviews highlighted a lack of staff, particularly during busy times, leading to poor service and overwhelmed employees.

Customer Service

While some employees received praise for their friendliness, numerous reviews mentioned rude staff and poor customer interactions.

Cleanliness

Several customers noted unsanitary conditions, including overflowing trash cans and dirty dining areas.

Food Quality

There were complaints about cold food, incorrect orders, and overall declining food quality.
  • HT
    Han-Chuan Randy Tsao
    1 day ago
    1.0
    Waiting 45 minutes for 2 sandwiches, 2 hash browns, and 1 cup latte was not acceptable.
  • AB
    alex bluemel
    Dec 21, 2025
    1.0
    DO NOT COME HERE. Shame on the owners how dare they only have 4 people working on a Sunday? I waited over 45 minutes other customers waited over an hour. If you cannot staff people then do not even have the restaurant open. WORST EXPERIENCE at a McDonalds ever. Avoid this place at all costs.
  • ZN
    Zach Nelson
    Dec 21, 2025
    1.0
    literally almost an hour in the drive through from order to food. everytime i go here it is this slow . either hire more people or figure something out
  • MJ
    Mabel Jennings
    Dec 20, 2025
    2.0
    Terrible! Trash cans over flowing, floor was dirty, waited over 20 minutes for food. Hardly any staff..
  • FS
    Faraday Sage
    Dec 14, 2025
    2.0
    You're very slow especially with the carryout orders and doordash because they take their sweet time making sure all three labels are perfectly aligned to close the bag with. I watched a woman take almost 5 minutes to put three stickers on a bag so a guy can make $4 on a delivery that probably took him an hour. And it wasn't just her it's every employee working there. Is this part of the training? Because this isn't the only McDonald's that does it either. Put the damn sticker on the back doesn't have to be aligned along the dotted line on the sticker Jesus Christ

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Delafield, WI?

McDonald's in Delafield, WI operates daily from 5:00 AM to 11:00 PM.

What are the delivery hours for McDonald's at this location?

Delivery is available every day from 5:00 AM to 10:30 PM.