McDonald's

3.2
1612 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
211 Hwy 83, Delafield, WI
53018, United States

Hours

Reviews

3.2
1,612 reviews
5 stars
456
4 stars
323
3 stars
304
2 stars
168
1 star
361

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 30 minutes, both in the drive-thru and lobby.

Staffing Issues

Many reviews highlighted a lack of staff, leading to overwhelmed employees and poor service experiences.

Customer Service

While some staff were noted as friendly and helpful, numerous reviews mentioned rude interactions and poor management.

Food Quality

Several customers complained about receiving cold or incorrect food orders, indicating issues with food preparation.

Cleanliness

The restaurant was noted for being clean, but some customers reported unsanitary conditions and poorly maintained dining areas.
  • KF
    Kathy Fischer
    1 day ago
    1.0
    I will never go eat at a McDonald's again. Food was completely cold no customer service whatsoever very cold atmosphere I don't like the new look and the new era that you're trying to accomplish go back to the old ways or customer service was a thing now it's just throw your food at the customer and let him go
  • KJ
    Kerry J
    Nov 17, 2025
    3.0
    Went through drive thru today just before noon and lady was very curt. I ordered the first sandwich of my order and she rudely cut me off and said pull around. I said I’m not done , she seemed inconvenient. Then was rude taking money . Will go elsewhere
  • JW
    Jacki White
    Nov 16, 2025
    1.0
    I ran inside after a long afternoon to just get a soda. It was like entering the twilight zone! NO STAFF! Only a kiosk to place my order. After finally getting through the menu items to order a Diet Coke, I wanted to pay with cash ($1.05). The kiosk said I needed to add the code from the table tent! How was I to get a code as I had no table tent and my phone was in the car! ABSOLUTELY RIDICULOUS! I should be able to order a soda from a person. I'll never go to a McDonald's store with only kiosks ever again! What happened to customer service? I was the customer with no service provided!
  • BL
    Brittany Lawrence
    Nov 16, 2025
    1.0
    I’ve never had an issue with food there but I went to McDonald and I wanted an ice cream cone and when I went to bite into it I had a small piece of a plastic fork in my ice cream. What if a kid had gotten that ice cream cone and swallowed it? It’s dangerous and disgusting.
  • GM
    Golshan Motamedi
    Nov 16, 2025
    1.0
    Waited over a half an hour in the drive thru. Last time I came the lobby was just locked and no way to get in. Will probably avoid this place in the future. Its unfortunate because it used to be the most convenient stop from milwaukee to madison, but now its just a headache

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Delafield, WI?

McDonald's in Delafield, WI operates daily from 5:00 AM to 11:00 PM.

What are the delivery hours for McDonald's at this location?

Delivery is available every day from 5:00 AM to 10:30 PM.