Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Multiple reviews highlighted unsanitary conditions, including dirty restrooms and sticky tables.
Food Quality
Customers reported inconsistent food quality, with some items being cold, overcooked, or poorly prepared.
Service Issues
There were frequent complaints about slow service, incorrect orders, and unhelpful staff.
Positive Experiences
Despite the negatives, some customers praised the friendly staff and enjoyed specific menu items.
OS
Owen Schaub
Jan 2, 2026
5.0
I went to the drive thru and had a pleasant experience today. I do not know her name but she red hair. She greeted us with a smile and told us to have a pleasant evening. It is refreshing to have a cheerful person I am sure she makes quite a few people’s day!
RD
Rosy Doyle
Dec 20, 2025
1.0
I'm so tired of disgusting fast food restaurants post covid. Can we please set higher standards than what i saw here today!? Dirty everywhere, lazy staff and not good food handlers, and to top that off our meat was cold in both sandwiched.
KK
Kristin Kessler
Nov 30, 2025
1.0
First stop was the restroom which was stinky and dirty. Then we ordered our food. While waiting the worker behind the counter working the fryer was mopping up water and “slop” off the floor. then, without washing his hands(He was not wearing gloves) He proceeded to grab the chicken tenders with his hands out of the freezer and toss them into the fryer basket. so gross! The floor remained wet with puddles and he continued to work. The kitchen was absolutely filthy and our food took forever…but it didn’t really matter because my appetite was GONE!!!
PH
Pamela Held
Nov 5, 2025
5.0
Just tried the new turkey sub, and it was fantastic. Good quality of meat, nice splash of cranberry.
KY
Karen Young
Nov 1, 2025
5.0
The steak bites are not recommended. First time I had them. Very disappointed.