Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported consistent issues with incorrect orders, including missing items and incorrect modifications.
Customer Service
Feedback highlighted poor customer service experiences, with staff being rude or unhelpful, particularly from management.
Food Quality
Several reviews mentioned food being cold, undercooked, or poorly prepared, leading to dissatisfaction.
Cleanliness
Customers noted unsanitary conditions in the restaurant, including dirty tables and trash issues.
Wait Times
Many customers experienced long wait times in the drive-thru, with some leaving without receiving their orders.
BS
Br s
Dec 31, 2025
1.0
Every time I go to this McDonald's I order a cheese burger with no pickles or onions and sweet n sour sauce, but every time they give me my food it always has onions and sometimes pickles on it and they always forget the sweet n sour sauce. Worst McDonald's I've ever been to.
DM
Diana Millen
Dec 10, 2025
1.0
Stopped here tonight around 8 after church to feed my kids. We went through the drive through when I ordered our first shareable meal I was told they didnt have a Classic Cheeseburger Pack. Something our large family orders regularly. I was very polite and said, oh I order it regularly can you ask a manager to help ring it up? The lady said I am the manager, and very rudely said the ONLY way you will get that is ordering it online. (I had cash) I said oh can I have your name? She said no we arent allowed to give names. I said ok I can come in and would be happy show you how to ring it up. (Yes I know how to ring it up in their system.) I pulled to park. When I went in I was presented with a different employee who said he was the manager..(he was even more rude and I couldnt understand what I had done, again I was very polite) I said ok is the lady who wasnt able to help us available? (Nobody was in the drive thru at time) he very rudely said "no she cant now how could he help you. When I told him I had to come inside to order bc I was told I couldn't order our meal through the drive thru..he said yeah you cant.. i asked why.. and he went off on my like I had done something wrong claiming ppl all night have been screaming at them.. I said sir have I screamed at you? he said no but do you know what its like being behind this counterand went off again.. I was in shock, I have never been treated so poorly by someone that I was being so nice too and where I was trying to spend $60+. Do not go to this McDonalds if you want 5o be treated kindly! Its worth the drive to Eau Claire! Thats what we did I asked for his name and the store number and we left went right to Eau Claire.. and of course we were treated so kindly and ordered everything we needed to feed our large family. It was such a difference my 4 yo said "wow they were so nice lets only go to this McDonald's mom!" It made me incredibly sad that these kind of people were working in customer service! DO NOT GO TO THIS MCDONALDS! Being yelled at for other people being rude and having issues was definitely not ok with me.. and it wasnt what this mama needed after a to a long day..
SD
Shaena Dean
Dec 6, 2025
1.0
Every time we go here there is something missing from our order. Staff is rude about it too!!!!
CO
Chris O'Neal
Nov 24, 2025
1.0
The General Manager is wild, swearing at customers and guest alike. Might want to avoid this one and drive 5 minutes up the road to the other McDonald's.
HH
Heidi
Nov 7, 2025
1.0
McDonald's complete messed up my order i had some double cheese burgers and a McChicken with a 6 piece nugget i was givin only 4 single cheese burgers no McChicken and no nuggets. They fixed it and still had it wrong! And we got home to open the bag to find the food complete soaked in grease absolutely disgusting! And they didn't even start making the chicken nuggets until 5 minutes after I complained about the food being wrong and everything was cold