McDonald's

3.8
835 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5910 Summitview Ave, Yakima, WA
98908, United States

Hours

Reviews

3.8
835 reviews
5 stars
339
4 stars
209
3 stars
131
2 stars
59
1 star
97

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for orders, often exceeding 10-20 minutes, even for simple meals.

Order Accuracy

There were numerous complaints about incorrect orders, missing items, and mistakes in food preparation.

Food Quality

Feedback indicated a decline in food quality, with many customers noting cold or poorly prepared items.

Customer Service

While some reviews praised friendly staff, many others highlighted rude service and poor management responses.

Cleanliness

The restaurant was generally noted as clean, but some reviews mentioned issues like unpleasant odors in the bathrooms.
  • CD
    Chris D
    Dec 26, 2025
    1.0
    I'm not sure what's going on with this location. I ordered two small breakfast meals. They asked me to pull to parking spot #3. My credit card was charged at 10:05 am PST. They brought it to me at 10:16 am. I didn't pre-order. I went through the drive through like normal. Why would it take 11 minutes for such a small order, all while so many cars behind me were getting their orders just fine? McDonald's has sub food to begin with. Now they can't even be fast. Poor experience.
  • AM
    america Mendez
    Dec 22, 2025
    1.0
    This is the closest location to my home so my teen boys eat here often. Never had a problem till about 2 weeks ago. First there was a few items missing. Second time almost forgot the Mac double good thing I checked. Third which is today messed up my 5 dollar Mac chicken meal. Wait times are becoming long and forget about ordering curbside only perk is the points because food will not come out any sooner.
  • MH
    Mark Hall
    Dec 17, 2025
    2.0
    Food is getting worse , pricing is bullshit im out . Im not going back.
  • MM
    Matthew
    Nov 2, 2025
    1.0
    Very slow for a simple order in the drive-thru. McDonalds can't get 4 cheeseburgers out in under 10 minutes anymore? That, and they charge $3 for a cheeseburger. It's like a totally different restaurant from what it was just a couple years ago
  • BJ
    Brian Jojn
    Oct 31, 2025
    2.0
    Normally stuff good here for a McDonald’s but for the past 3 weeks their coffee is horrible all of them they’re obviously stretching it and putting too much water and milk I ask for less cream then typical in my iced coffee today cuz i finally had they nerve to say something about the iced cream with a splash of coffee they been giving me and when i did the drive thru girl claimed they don’t use cream in the ice coffees wich is bs if it’s not cream then what the hell your putting in I just didn’t get coffee and went next door to Starbucks and went bankrupt for a cup of joe

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 5910 Summitview Ave, Yakima?

McDonald's is open daily from 5:00 AM to 11:00 PM.

When is the drive-thru at this McDonald's location open?

The drive-thru is open Monday to Thursday and Sunday from 4:30 AM to midnight, and Friday to Saturday from 4:30 AM to 1:00 AM.