McDonald's

3.8
831 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5910 Summitview Ave, Yakima, WA
98908, United States

Hours

Reviews

3.8
831 reviews
5 stars
338
4 stars
208
3 stars
131
2 stars
58
1 star
96

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and rude staff, leading to frustration and dissatisfaction.

Food Quality

Several reviews mentioned cold, poorly prepared food, including tasteless fries and incorrect items, affecting overall dining experience.

Cleanliness

While some customers appreciated the cleanliness of the restaurant, others noted issues such as dirty bathrooms and flies.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and good service during their visits, highlighting a mix of experiences.

Order Accuracy

Frequent complaints about incorrect orders and missing items indicate a significant issue with order accuracy at this location.
  • RD
    Randy Donalds
    Nov 13, 2025
    1.0
    Found a load shot into the middle of my burger after waiting for 30 minutes because a family of 8 decided to not use the app and order ahead. Bathrooms were disgusting and workers were chatting and laughing the whole time and I saw in the back my food was started 7 minutes after I even ordered it!!! Aye the burger good tho
  • MM
    Matthew
    Nov 2, 2025
    1.0
    Very slow for a simple order in the drive-thru. McDonalds can't get 4 cheeseburgers out in under 10 minutes anymore? That, and they charge $3 for a cheeseburger. It's like a totally different restaurant from what it was just a couple years ago
  • RL
    Richard Lester
    Nov 1, 2025
    4.0
    Long wait time. But great customer service.
  • BJ
    Brian Jojn
    Oct 31, 2025
    2.0
    Normally stuff good here for a McDonald’s but for the past 3 weeks their coffee is horrible all of them they’re obviously stretching it and putting too much water and milk I ask for less cream then typical in my iced coffee today cuz i finally had they nerve to say something about the iced cream with a splash of coffee they been giving me and when i did the drive thru girl claimed they don’t use cream in the ice coffees wich is bs if it’s not cream then what the hell your putting in I just didn’t get coffee and went next door to Starbucks and went bankrupt for a cup of joe
  • JA
    Javier Alvarado
    Oct 23, 2025
    3.0
    Got there order thru the kiosk and it took like 30 minutes to get my order if not a little longer. I noticed that they was making mistakes because people from drive thru were coming in to complain about there food was wrong.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 5910 Summitview Ave, Yakima?

McDonald's is open daily from 5:00 AM to 11:00 PM.

When is the drive-thru at this McDonald's location open?

The drive-thru is open Monday to Thursday and Sunday from 4:30 AM to midnight, and Friday to Saturday from 4:30 AM to 1:00 AM.