McDonald's

3.6
1465 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3907 River Rd, Yakima, WA
98902, United States

Hours

Reviews

3.6
1,465 reviews
5 stars
522
4 stars
349
3 stars
267
2 stars
120
1 star
207

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and chaotic service, leading to frustration.

Food Quality

Several reviews mentioned overcooked, cold, or improperly prepared food, with complaints about the freshness and taste.

Cleanliness

Customers frequently noted dirty dining areas and restrooms, impacting their overall experience.

Staff Performance

While some staff were praised for their friendliness and efficiency, many reviews highlighted a lack of customer service and disorganization.
  • MD
    Mandy Donges
    3 days ago
    5.0
    Had an issue and a girl named journey fixed it for me and was very polite. Nicest worker i’ve talked to at this location
  • AE
    Adam Essman
    6 days ago
    2.0
    Ordered a dbl. burg. (don't remember exact one) with EXTRA BACON from the order "kiosk" in store, gave to me without ANY BACON let alone extra! Gave 3 stars only because went back inside and they added bacon to my baconless burger. Could have gotten more stars if they gave me a new BACONFULL burger and let me keep other, no charge.
  • PM
    P M
    Dec 31, 2025
    5.0
    We stopped at this location last night during our road trip. We were so tired . We had coupons we would like to use but weren't sure how to ring them up at kiosk. Vivian at the desk took our orders. She was fast very friendly. She even brought our orders to our table. Very good experience after 10 hours drive.
  • SC
    Sage Clark
    Dec 26, 2025
    1.0
    Just ordered 12/26/25 at around 4 pm waited about 25 minutes during the order process the lady that helped me didn't listen to anything I said got my order wrong had to fix it for her multiple times cuz they kept forgetting the food I’d already paid for… i payed $60 an I came home to a pink uncooked burger.. n a forgotten drink this isn’t the first time they messed my order up. Yall have done lost business with me
  • ST
    skibidi toilet
    Dec 13, 2025
    1.0
    they were really slow and missing someone of my items do they get paid to work or paid to sit around and talk all day took them 45 mins to get a simple 6pc nugget meal smh

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 3907 River Rd in Yakima?

McDonald's at 3907 River Rd in Yakima is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 4:30 AM to 1:30 AM on Friday and Saturday.

What are the delivery hours for this McDonald's location?

Delivery service is available daily from 5:00 AM to midnight, except on Friday and Saturday when delivery extends until 1:00 AM.