McDonald's

3.7
1578 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
19 E Yakima Avenue, Yakima, WA
98901, United States

Hours

Reviews

3.7
1,578 reviews
5 stars
626
4 stars
345
3 stars
297
2 stars
127
1 star
183

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rude or unhelpful interactions.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong modifications.

Wait Times

Long wait times are a common complaint, with several customers noting delays in receiving their food, especially during busy hours.

Food Quality

Food quality is inconsistent, with some customers receiving fresh and hot meals while others report cold or poorly prepared food.

Cleanliness

The cleanliness of the restaurant is frequently criticized, with reports of dirty tables and unsanitary conditions.
  • RC
    Rachel Cooper
    6 days ago
    4.0
    I love to come here, my fries are almost always cold though but for a quick bite, I recommend.
  • LL
    Lou
    Nov 9, 2025
    1.0
    Took sooooo long for one sandwich at drive through that I ordered in app might as well not use the app if people who order there food at the drive thru get there food before mobile orders smh two cars got ther food before me like what
  • GS
    George Brower Sr
    Nov 9, 2025
    1.0
    Food orders are taking longer than expected. 3 employees here just standind around doing nothing. Management needs to check this. 6:59pm is time. Service is very poor here with team members on duty
  • JL
    Jesse Lopez
    Nov 4, 2025
    1.0
    The manager there lied I ordered specifically large items to get my monopoly and not on item even though large did not get any tickets for monopoly they lied and they where rude and very discriminatory especially the staff never again will I ever eat McDonald's from here the fries are old they won't make you new ones and the burger buns and patties taste old
  • SC
    sanjana chowdhury
    Nov 4, 2025
    5.0
    My husband and I had breakfast here around 8:45 a.m. We came from North Seattle for some work. I don’t want to compare the food since most McDonald’s locations have the same good quality, but I really want to highlight the person who hosted us. He was wonderful and very welcoming — his kindness made our morning even better. I truly appreciate his great service.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 19 E Yakima Avenue?

The McDonald's at 19 E Yakima Avenue is open daily from 6:00 AM to 10:00 PM.

When is the drive-thru at McDonald's open?

The drive-thru is open Monday to Thursday and Sunday from 5:30 AM to midnight, on Friday and Saturday until 1:00 AM.