McDonald's

3.6
1737 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1305 S 1st St, Yakima, WA
98901, United States

Hours

Reviews

3.6
1,737 reviews
5 stars
642
4 stars
406
3 stars
308
2 stars
141
1 star
240

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food.

Cleanliness

Some customers noted that the restaurant was clean and well-maintained, while others experienced issues with cleanliness.

Food Quality

Feedback on food quality was mixed, with some praising the taste while others complained about the decline in quality.

Customer Experience

Several customers expressed dissatisfaction with their overall experience, citing a lack of attention from staff and poor customer service.
  • AJ
    Angelica Jones
    Nov 17, 2025
    3.0
    Came around 6:45 pm on 11/17/25 and had a great experience with the service up until the point when I went to refill my soda and I heard Monet the manager yelling at one of the employees asking “why he was late, what his schedule was and telling him that she doesn’t pay him for” in front of everyone … people like that shouldn’t be in a manager position or at the very least talking to employees in that way on display for coworkers and customers to hear.
  • PW
    Paul Whittingslow
    Nov 16, 2025
    5.0
    You deserve a break today!
  • PC
    Paul Cooley
    Nov 16, 2025
    2.0
    WE WENT TO THIS MCDONALDS LOCATION LIKE WE ALWAYS HAVE SINCE THE EARLY 1970S. ANYWAYS WE ALWAYS GO INSIDE TO ORDER OUR FOOD TO GO... AND THE LAST FEW TIMES WE HAVE WENT HERE THE CASHIER JOSIE INSTEAD OF JUST TAKING OUR ORDER AT THE CASIER STATION SHE HAS US FOLLOW HER OVER TO THE SELF ORDERING KIOSK EVEN THOUGH WE HAVE TOLD HER BEFORE WE DONT USE THE SELF KIOSK BECAUSE WE DONT KNOW HOW TO USE IT. SHE TRIED 3 TIMES BEFORE WHICH IT HASNT WORKED RIGHT FOR HER THE LAST 3 TIMES SHE TRIED USING IIT FOR US...SO BACK TO THE CASHIER STATION WE GO SO SHE CAN TAKE OUR ORDER WHICH WHEN SHE DID SHE GOT OUR ORDER WRONG WE ORDERED 2 SAUSAGE EGG MCMUFFINS WE GOT 2 PLAIN SAUSAGE MCMUFFINS...WE HAVE BEEN A LOYAL CUSTOMER OF THIS LOCATION FOR OVER 50 YEARS BUT WE FEEL WERE TRYING TO BE FORCED TO HAVE TO USE THE SELF ORDERING KIOSK BECAUSE EVERYTIME WE GO IN AND SHE IS WORKING SHE DOESNT JUST TAKE OUR ORDER FROM THE REGULAR CASH REGISTER LIKE THE OTHER EMPLOYEES DO FOR US...WHY SHE MAKES US FOLLOW HER TO USE THE SELF ORDERING KIOSK IS BEYOND ME OTHER THAN TRYING TO GET US TO ORDER FOOD OURSELVES WHICH ISN'T GOING TO HAPPEN!... WE WILL GO SOMEWHERE ELSE... WE DECIDED IF THIS HAPPENS AGAIN WE WILL JUST GO TO BURGER KING ATLEAST THERE THE CASHIERS TAKE OUR ORDER AT THE CASHIER DESK WITH NO PROBLEM.... SINCERELY US UNSATIFIED HALF A CENTURY DEDICATED CUSTOMERS.
  • LM
    Lance McCrea
    Nov 2, 2025
    1.0
    I stopped at the McDonald's on 16th and Lincoln Avenue, at 4:09 am and was told they had just closed. I drove to McDonald's at 13 0 5 1st street and ordered a medium French fry and medium milkshake at about 3:30am-ish. As I often have trouble sleeping and like to have my comfort food. I was told that they couldn't make a chocolate milkshake.
  • DA
    Douglas Adcock
    Oct 20, 2025
    1.0
    Ok walked in, no one at the counter wanted to pay cash so I didn't want to use the kiosk. Walked to the counter and no one even paid attention the drive thru again was more important. So I walked out getting nothing. This was the one on 1st around Nob Hill I'll never ever go there again I don't eat McDonald's and now I'll never stop here again so thanks for the no service no attention to service you have failed to meet the standard once again.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 1305 S 1st St, Yakima?

This McDonald's location is open 24 hours a day, 7 days a week.

Does this McDonald's have a drive-thru service?

Yes, the drive-thru at this McDonald's is open 24/7 for your convenience.