Pizza Hut

3.7
568 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 10427 Pacific Ave S in Tacoma, WA. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Pizza Hut
10427 Pacific Ave S, Tacoma, WA
98444, United States

Hours

Reviews

3.7
568 reviews
5 stars
269
4 stars
114
3 stars
51
2 stars
32
1 star
102

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, unhelpful responses, and issues with order accuracy.

Order Accuracy

Many customers reported incorrect orders, missing items, and overall dissatisfaction with the food received compared to what was ordered.

Food Quality

Feedback indicated a decline in food quality, with complaints about cold pizzas, undercooked items, and unsatisfactory taste.

Delivery Issues

Several customers experienced significant delays in delivery, with some orders never arriving, leading to frustration and requests for refunds.

Mixed Experiences

While some customers praised the food and service, many others expressed disappointment, indicating a lack of consistency in performance.
  • BB
    Bobbie Maria Alicia Bran
    Jan 3, 2026
    5.0
    Just needed to turn my dollar coins into a $20 bill bc the smoke shop next door doesn't accept change... Smh
  • JN
    Jason Nation
    Dec 31, 2025
    1.0
    You get the orders wrong they don't cook the pizzas long enough so the crusts are still doughy it's like eating a mouth full of mush and when you get people's orders wrong like if they have food allergies and you put items on their food that they specifically requested not to be on their you're endangering their life and you can be sued if you guys do your jobs right there wouldn't be mistakes your cooking time for your pizzas is wrong it doesn't get the crust in its thinnest areas crispy the bottom of the pizzas should not be doughy and soft and mushy should be firm and crisp what you guys serve is not pizza it's like some of your employees getting too much of a rush they don't read the order and they just say oh it's just kind of pizza and they just make it and throw it together and throw it in the oven and get it out the door that's not doing your job why give people options to customize their order or to make sure that they don't have any food allergies if it's just going to be ignored I'm pretty sure some of you are just following corporate orders but you should be doing the will of the people if you wouldn't serve this slap to your family then why would you let it leave your doors without being right cooked correctly and prepared properly it's not that hard service have worked in fast food we know how hectic it can get but there's still no excuse they can take one mistake that could lead to someone Landing themselves in the hospital because of a food allergy of your neglect of your employees because they got in a rush or they're following corporate orders it's time for a reform either get with constitutional law and healthy for America Orby shut down
  • SJ
    SCOTT JENKINS
    Dec 30, 2025
    5.0
    Great place
  • JA
    Julia Andrews
    Dec 18, 2025
    1.0
    I would give negative stars if it was possible Ordered 60 dollars worth of pizza to have it come cold and the order was wrong . Not to mention the door dash driver they used was absolutely disgusting car full of trash and smelt terrible and I called for a refund and was told I’m just a shift lead I don’t know how to do refunds call back tomorrow and was hung up on. I would never recommend this Pizza Hut location to anyone ever. You guys need to work on customer service and learning how to do your jobs competently
  • DP
    Don Prendergast
    Dec 14, 2025
    5.0
    This an edited comment. I revised what i said previously because the manager fixed the problem for me 1 week later with no problem. I will continue to come here 13 years and counting. Thank you Mr. Manager. Wish I would have gotten your name to give kudos. Ill grab it in a week when I return.

Frequently Asked Questions About Pizza Hut

What are the operating hours for Pizza Hut at 10427 Pacific Ave S in Tacoma?

Pizza Hut is open daily from 10:00 AM to 1:00 AM for carryout, delivery, and pickup services, with carryout closing earlier on some days.

What types of services does this Pizza Hut location offer for ordering?

This Pizza Hut offers in-store pickup, curbside pickup, delivery, and no-contact delivery options for your convenience.