Pizza Hut

3.7
561 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 10427 Pacific Ave S in Tacoma, WA. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Pizza Hut
10427 Pacific Ave S, Tacoma, WA
98444, United States

Hours

Reviews

3.7
561 reviews
5 stars
264
4 stars
114
3 stars
51
2 stars
32
1 star
100

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including unresponsive staff, rude interactions, and issues with order accuracy.

Order Accuracy

Many customers reported frequent mistakes with their orders, including missing items and incorrect pizzas.

Food Quality

The quality of food has been inconsistent, with complaints about cold, undercooked, or poorly prepared pizzas.

Delivery Issues

Several customers experienced problems with delivery, including late arrivals and missing items.

Staffing Problems

Reviews noted that the location is often understaffed, leading to slow service and long wait times.
  • XX
    Xalcamac
    Nov 4, 2025
    4.0
    Food is always fresh. Great location for a quick pick up
  • EE
    Erin
    Nov 1, 2025
    1.0
    If I could give negative stars— trust me I would. I ordered online and it said 20 minutes, we went to the store and waited outside with our children. It took over 1 hour and 30 minutes and they NEVER MADE THE ORDER. Makes zero sense because I paid in person— the same person I paid didn’t know who I was ten minutes later and told me there was no order when I came back to check my order. They said they never had an order even though they took my money and I ended up getting a refund because we were tired of waiting and the workers are VERY incompetent. And I mean VERY. The manager said they would comp me the same meal the next day for my troubles but when I called they hung up on me — twice. Pizza Hut is STILL trash. Will never go here again. Someone really needs to shut this place down, it’s scary how incompetent everyone is in this store. Go down the road to Little Cesars and you’ll be happy you did.
  • NB
    Nikki B
    Nov 1, 2025
    5.0
    This place is carry out only
  • DM
    Dante McDougall
    Oct 17, 2025
    1.0
    I made a order and they forgot my 2 litter Pepsi and told me it's on the way and it never came and then they blocked my calls I am very disappointed with pizza hut because I didn't get to celebrate the Mariners win tonight the way I wanted
  • VV
    VIMASSIVE123
    Oct 17, 2025
    1.0
    The customer service is horrible. Unlike dominos that immediately responds on their app to an issue like missing food or an incorrect item, pizza hut has nothing to help you correct the order and the chat has no access to your order having you spend time typing everything out. Instead of giving me what I was missing which included a drink they just said here is a 2 large pizza coupon on us. Horrible. Never again. Forgot pizza hut was trash. Stick to domino's yall.

Frequently Asked Questions About Pizza Hut

What are the operating hours for Pizza Hut at 10427 Pacific Ave S in Tacoma?

Pizza Hut is open daily from 10:00 AM to 1:00 AM for carryout, delivery, and pickup services, with carryout closing earlier on some days.

What types of services does this Pizza Hut location offer for ordering?

This Pizza Hut offers in-store pickup, curbside pickup, delivery, and no-contact delivery options for your convenience.