McDonald's

3.0
4094 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7217 Pacific Ave, Tacoma, WA
98408, United States

Hours

Reviews

3.0
4,094 reviews
5 stars
1,052
4 stars
649
3 stars
732
2 stars
449
1 star
1,212

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 30 minutes, particularly in the drive-thru.

Order Accuracy

Many reviews highlighted issues with incorrect or incomplete orders, leading to customer frustration.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Customer Service

Feedback indicated poor customer service, with staff being dismissive or rude, contributing to a negative dining experience.

Food Quality

While some customers enjoyed the food, many reported issues with cold or poorly prepared items.
  • JW
    Jenifer Williams
    Nov 17, 2025
    1.0
    I was reminded today while I avoid this McDonald I order the 2 cheeseburger meal extra onions and extra pickle with a Dr Pepper. When I got home from here entire order was wrong. I got a coke instead of Dr Pepper cold fries and no onion on my burgers. So I call up there manager told me I can come back and get the right order. When they gave me the new order checked and it was wrong again. Then the manager tell me the 3rd time she made sure it was right. I get home fries are now cold cause I had to wait for my cheeseburger to be made again and the I go to eat the cheese burgers they are cold heated them up and by then I was over it cause it tasted so nasty from being rewarmed. Long story short a waste of 9$ and my pup my happy
  • BA
    Bubzhouse Arf
    Nov 9, 2025
    1.0
    The people that work on the McDonald’s on 72nd and PAC are completely incompetent and possibly dyslexic we ordered a 10 piece with two fries and a Sprite with buffalo sauce. They gave us every sauce but buffalo oh and sweet-and-sour no sweet-and-sour left that out and instead of a Sprite we got sparkling water didn’t know that McDonald’s started carrying sparkling water recently get it together or I’m coming back there and I will get it together for you guys
  • JT
    John Thaves
    Nov 4, 2025
    2.0
    Waited 20min at the register after saying something before anyone acknowledged me and then another 10min before I got my order which was only 2 double cheeseburgers b the people that worked there were rude I'll never eat at that McDonald's again
  • KR
    Kirstie Rozenberg
    Nov 3, 2025
    1.0
    This has got to be the worst location in the eastside Tacoma area. Ordered an order to pick up at drive thru. Arrived there and it took 20 min from providing my voice code to get to the pickup window. I saw that the person in front of me ordered just a happy meal and she was waiting very long at the pickup window. I then watched as my order was handed to her. When I pulled up, they tried to give me her order. I told them they just gave my order to the person in front of me. After 5 minutes of the person acting confused, they proceeded to say they will make my order and to wait in the drive thru reserved spot. I was there for almost an hour when my correct order was finally brought and they were missing 3 items I ordered. I waited so long for my order that I didn’t bother to go inside because the weather was atrocious outside. They couldn’t even confirm they got all the items in my order during the hour I waited. Never going to this location again.
  • AM
    Ashley Miner
    Oct 24, 2025
    1.0
    I'm rewriting this from my original 3 star review, this is the absolute worst mcdonalds I have ever eaten at in my life. If you're ordering through delivery or drive thru expect food that is hours old, overcooked and will probably give you food poisoning. Every sandwich I've gotten had untoasted buns, nuggets are always dark brown and dry like sand, fries are unsalted and mushy. I have yet to have a single order that was entirely correct with no mistakes, which would normally be excusable if not for everything else. If you opt for dine in or takeout you better hurry as they have security staff on premises that will intimidate and trespass you from the store if you stay too long, are homeless or just look poor, there is a signed 30 minute time limit for dine-in but I've seen them kick people out much sooner than that. The managers are also extremely cruel I have on multiple locations watched them verbally assault their employees in plain view of customers. Overall an absolutely abysmal location, avoid at all cost.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 7217 Pacific Ave, Tacoma?

McDonald's at 7217 Pacific Ave, Tacoma is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-through service?

Yes, this McDonald's location offers 24/7 drive-through service.