McDonald's

3.5
3168 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
802 Tacoma Ave S, Tacoma, WA
98402, United States

Hours

Reviews

3.5
3,168 reviews
5 stars
1,044
4 stars
673
3 stars
675
2 stars
298
1 star
478

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported rude or unresponsive staff, with inconsistent service quality and order accuracy.

Limited Access

The dining room is permanently closed, leading to frustration among customers who prefer indoor seating.

Food Quality

While some customers enjoyed hot and fresh food, others experienced issues with incorrect orders and food quality.

Pricing Concerns

Many reviews mentioned high prices compared to other fast food options, leading to dissatisfaction among customers.
  • DM
    Diego Martinez-Lugo
    Jan 3, 2026
    1.0
    The lobby and bathroom are closed to the public. They won't allow paying customers inside
  • ES
    erica searcy
    Jan 3, 2026
    2.0
    The dining room was closed , security in premises . They had a walk up window
  • AP
    Autumn Parks
    Dec 22, 2025
    1.0
    went with my family where we were greeted by a cop at the window and told we could only do the drive thru. As I ordered, the app crashed, but they happily took my points and money. The staff said there was nothing they could do and when I contacted McDonalds, they gave me a coupon to go back to this same place (5 hours away from me) within a month. Thanks for literally nothing.
  • DC
    Drew Conway
    Dec 18, 2025
    5.0
    I love this McDonald’s. The dining room is permanently closed, but I don’t care. I think it’s better for everyone that they are takeout and drive thru only—keeps the loitering to a minimum. Most staff are friendly, especially breakfast shift. The ones who aren’t so friendly are at least efficient, which is all I really need. I’ve been coming here about once every week or two for months and never once have they messed up my order.
  • BD
    Brittani Denham
    Dec 16, 2025
    5.0
    The food was fine and the order was correct, but I was really disappointed by the service regarding payment. My friend tried to pay with a $50 bill, and the staff flat-out refused to accept it. The restaurant wasn't busy and management was clearly available to verify the bill, but they still wouldn't take it. Because of this, she had to cancel her entire order. It was an embarrassing and unnecessary situation for a loyal customer.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's on weekdays?

McDonald's is open from 5:00 AM to 1:00 AM Monday through Thursday.

Are there any differences in weekend operating hours at McDonald's?

Yes, on Saturdays McDonald's is open from 6:00 AM to 2:00 AM, and on Sundays from 6:00 AM to 1:00 AM.