McDonald's

3.5
3153 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
802 Tacoma Ave S, Tacoma, WA
98402, United States

Hours

Reviews

3.5
3,153 reviews
5 stars
1,042
4 stars
668
3 stars
671
2 stars
297
1 star
475

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service have been inconsistent, with reports of rude staff and long wait times, but some customers also noted friendly service.

Food Quality

Food quality has been hit or miss, with some customers enjoying hot and fresh items while others reported burnt or improperly prepared food.

Dining Experience

The lack of indoor dining has frustrated many customers, with complaints about the inconvenience of ordering through a window and no restroom access.

Pricing Concerns

Several customers expressed dissatisfaction with high prices compared to other fast food options, feeling that McDonald's has become more expensive.

Location Issues

The atmosphere around the location has been described as sketchy, with concerns about safety and cleanliness affecting the overall dining experience.
  • AT
    Andrii T
    1 day ago
    2.0
    Unfortunately, we weren’t able to go inside with our kids. This place only offers takeout or drive-thru service. The atmosphere outside feels a bit sad…
  • SL
    Sharon Lee
    Nov 1, 2025
    1.0
    I was at an event at Tacoma Armory. My caregiver and grandchildren walked to McDonald's. My burger was burnt couldn't eat it. Ended up tossing it. How do you burn a burger? 🍔 So disappointed cause I normally don't eat a lot of fast food. 39 bucks of disappointment. The kids were happy they got nuggets. My caregiver had a spicy chicken. Ugh so terrible
  • DJ
    douglas jones
    Oct 29, 2025
    1.0
    Cheese burger super dry and asked for 2 sugars each for coffees and did not receive it. When I tried to get condiments for coffee they said the dinner room was shut down wow.
  • RR
    Raven Roberson
    Oct 24, 2025
    5.0
    Hot, fresh, perfectly seasoned fries, crunchy, and delicious cheese burgers, and perfectly crisped chicken nuggets
  • TJ
    Tara Johnson
    Oct 23, 2025
    5.0
    The burgers can make you sick any type of burgers there can make you sick don't buy the burgers it's toxic it turns into black gooey stuff sorry I can't remember what it's called

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's on weekdays?

McDonald's is open from 5:00 AM to 1:00 AM Monday through Thursday.

Are there any differences in weekend operating hours at McDonald's?

Yes, on Saturdays McDonald's is open from 6:00 AM to 2:00 AM, and on Sundays from 6:00 AM to 1:00 AM.