Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
3,629 reviews
5 stars
1,100
4 stars
751
3 stars
731
2 stars
331
1 star
716
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported long wait times and poor service, with many expressing frustration over incorrect orders and unhelpful staff.
Food Quality
Several reviews mentioned issues with food quality, including stale buns and incorrect orders, leading to dissatisfaction.
Cleanliness
The dining area and play area were often noted as dirty, with complaints about unclean tables and restrooms.
Staff Attitude
While some employees received praise for their friendliness, many reviews highlighted rude behavior from staff, particularly during busy times.
- WRWe RaJan 2, 20264.0Drive thru hand out woman was not pleasant, in like mean mug said nothing I'm not sure she even acknowledged us.but the food was hot and at McDonald's standards.tasted how you would expect and as advertised.
- JBJ B-ThomasDec 29, 20251.0Not only did they forget to put my correct food in the bag, so I had to come back BUT I ask to pay for 1 drink after all that and was told to go drive back around....never again
- SBSean BrooksDec 29, 20251.0Waited in the drive thru for 20 minutes. 5 minute wait at the order point and 15 at the window waiting for the order. No one advised what the issue was or apologized for the wait. The woman at the window was not friendly.
- MJMs. Merri JDec 21, 20255.0the staff are always friendly. They make the best Mocha Frappes of anywhere I've ever been!! I was in the hospital for a week and when I returned the cashier actually mentioned that she hadn't seen me in awhile!! that made me feel really good!
- JPJoshua PotterDec 15, 20251.0This place is a joke. I will drive to any other McDonald’s than this one, even though I live across the street. Regularly a ten minute plus wait at the drive thru. I arrived here at 10:20 to get breakfast but they made me wait until 10:31 to order and then told me I couldn’t get breakfast. Everybody that works here looks like they crawled out from underneath a tarp, the manager most of all.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 2916 S 38th Ave, Tacoma?
McDonald's in Tacoma is open 24 hours a day, 7 days a week.
Does this McDonald's location offer drive-through service?
Yes, this McDonald's location has a drive-through that operates 24/7.
What delivery options are available for McDonald's at this location?
Delivery is available 24/7 with options including curbside pickup, delivery, same-day delivery, and no-contact delivery.
Can I order food using a mobile app for this McDonald's?
Yes, you can order using the McDonald's App available on both Apple and Android devices.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What types of food and services can I expect at this McDonald's?
This McDonald's offers a variety of menu options including burgers, sandwiches, coffee, breakfast items, ice cream, and frozen yogurt with services like drive-thru and mobile ordering.
Is there WiFi available at this McDonald's location?
Yes, free WiFi is available for customers at this McDonald's.
Are there any nearby banks to McDonald's at 2916 S 38th Ave?
Yes, Sound Community Bank and PNC Bank ATM are located nearby, convenient for customers who might need banking services before or after dining.
What fast food options are available near this McDonald's?
Nearby fast food restaurants include Taco Time NW, Burger King, Taco Bell, and Tacos Guaymas, offering a variety of cuisines for customers wanting different dining options.
Are there any automotive services close to McDonald's at this location?
Yes, nearby automotive services include Brown Bear Car Wash, Chevron gas station, Shell gas station, O'Reilly Auto Parts, and LifeSafer Ignition Interlock for car wash, gas, parts, and repairs.