Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Location
Hours
Reviews
3.1
1,530 reviews
5 stars
418
4 stars
296
3 stars
277
2 stars
159
1 star
380
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, especially in the drive-thru, with some experiences exceeding 30 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor attention to special requests.
Customer Service
Feedback on staff behavior was mixed, with some praising friendly service while others noted rudeness and unprofessionalism.
Food Quality
While some customers enjoyed the food, others complained about cold items and inconsistent quality.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty tables and unsanitary conditions.
- DPDavid PerrieJan 4, 20261.0Ordered to dine in at kiosk overtime and they bagged it up to go dropped food off at counter then runaway to the back and make you wait for whatever they shorted you until they return to the counter. Also I ate my fies and had a hair attached and had to dig out the out of my mouth that was attached to fries. The employees here make a negative feeling to this environment. I keep thinking it will change but never does. Terrible management.
- VVValerisDec 30, 20253.0The McDonald’s across the street is better than this one.
- GGGriffDec 26, 20255.0I can't say anything bad about my visit. Who really cares anyway. Cheers
- KPKeith PappasDec 26, 20254.0Good nuggets as always. With one of the best BBQ sauces. Also You cant wash McDs food down with any other drink than HI-C Orange. Thanks for bringing it back Ronald and friends.
- SPSam PrengDec 21, 20252.0Multiple times I've sat at the ordering screen to get skipped 2-3 times. I got fed up and drove to the pay window.
Frequently Asked Questions About McDonald's
What are the opening hours for McDonald's at 10909 Portland Ave, Tacoma?
McDonald's is open from 5:00 AM to 11:00 PM daily. The drive-through is open from 5:00 AM to midnight every day.
What services does this McDonald's location offer for pickup and delivery?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I place an order online for this McDonald's location?
You can order online via their delivery link at https://mcdonalds.order.online/business/-5579 or through the McDonald's app available on iOS and Android.
What types of payment does McDonald's accept at this location?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Where is this McDonald’s located?
The address is 10909 Portland Ave, Tacoma, WA 98445, United States.
Is there a rewards program available at this McDonald’s?
Yes, they offer MyMcDonald's Rewards where you can earn points for free food. More details are available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
What nearby restaurants can I visit after eating at McDonald's?
Nearby dining options include Julianitos Mexican Food #2, Subway, Good Wok Teriyaki, La Condesa, and 2121 Pub.
Are there any nearby beauty and salon services close to this McDonald's?
Yes, Abra Cadabra and Lovely Nails, both beauty salons, are located nearby for your convenience.
Which nearby places can help if I need auto services while visiting McDonald's?
Nearby automotive-related services include 76 gas station, Splash Rags Car Wash And Detailing, Fit Auto Service, and Fleet Service Center.
How can I stay updated with McDonald’s promotions and news?
You can follow McDonald's on social media platforms including Facebook at McDonalds10909PortlandAve, Twitter @McDonalds, Instagram @mcdonalds, and TikTok.