Business Details
About
Fast Food RestaurantChicken Restaurant
With taste at the forefront, Big Chicken delivers a menu that fuses home-cooked childhood favorites with bold new flavors. Come try our signature dish Lucille’s Mac ‘n’ Cheese, just the way mom made it – but with a crispy Cheez-It® crust! Big Chicken aims to create a fun family haven that both comforts and delights
Location
Hours
Reviews
4.4
291 reviews
5 stars
213
4 stars
30
3 stars
13
2 stars
16
1 star
19
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the food, especially the chicken sandwiches and tenders, noting their freshness and flavor, although some reported issues with overcooked items and inconsistency.
Customer Service
The staff received high marks for being friendly, helpful, and attentive, with many customers appreciating the service provided by management.
Cleanliness
The restaurant was frequently described as clean, with well-maintained bathrooms and a pleasant atmosphere.
Pricing Concerns
Several reviews mentioned that the prices were considered high for the portion sizes and quality, leading to mixed feelings about value for money.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about food quality and service delays, indicating inconsistency in performance.
- SRSydnee RossJan 5, 20265.0The lady who helped us was absolutely amazing and the atmosphere is so calm and chill!!! Def recommend
- DVDarius VannJan 4, 20265.0Great food. big taste. never dissapointed when I come here. staff was top tier. very clean atmosphere.
- ZMZana MolinaJan 4, 20265.0The staff at the Pearl St location (Tacoma, WA) was super helpful and sweet. And the food was great as usual!
- TBThomas BakerJan 2, 20265.0Good sandwich like there daily specials.
- OAOctavias ArtsDec 27, 20255.0Very good staff! Friendly and talkative. It was my first time eating their, they were patient and understanding. Great food for the price and the Atmosphere was peek perfection.
Frequently Asked Questions About Big Chicken
Does Big Chicken accept reservations?
No, Big Chicken does not accept reservations.
What are the operating hours of Big Chicken?
Big Chicken is open daily from 11:00 AM to 10:00 PM.
Where is Big Chicken located?
Big Chicken is located at 2601 N Pearl Street, Suite 101, Tacoma, WA 98407, United States.
What type of cuisine does Big Chicken serve?
Big Chicken serves fast food focused on chicken dishes with home-cooked childhood favorites and bold new flavors, including their signature Lucille’s Mac ‘n’ Cheese with a crispy Cheez-It® crust.
Does Big Chicken offer pickup or delivery services?
Big Chicken offers in-store pickup services but does not mention delivery.
What is the dress code at Big Chicken?
The dress code at Big Chicken is casual.
What payment options are accepted at Big Chicken?
Big Chicken accepts American Express as a payment option.
Where can I view the menu and place an order for Big Chicken?
You can view the menu at https://www.bigchicken.com/menu and place an order online at https://order.bigchicken.com/.
What nearby shopping centers can I visit before or after dining at Big Chicken?
Westgate North Shopping Center and Westgate Shopping Center North are nearby shopping centers you can visit before or after dining at Big Chicken.
Are there other restaurants near Big Chicken where I can enjoy different meals?
Yes, nearby restaurants include The Habit Burger Grill for burgers, Cold Stone Creamery for desserts, Round Table Clubhouse for Italian cuisine, Taco Bell for Mexican food, Papa John's Pizza and Little Caesars Pizza for pizza, Oddfellas Pub & Eatery for American fare and pub environment, and Bonsai Teriyaki for Asian dishes.
What nearby amenities can help with convenience when visiting Big Chicken?
Nearby amenities include Bitcoin ATMs like CoinFlip Bitcoin ATM and Bitcoin Depot, banks such as Wells Fargo Bank and KeyBank, gas stations like 76 and Shell, as well as services like Lighthouse Laundry and Great Clips hair salon.