Business Details
About
Fast Food RestaurantChicken Restaurant
With taste at the forefront, Big Chicken delivers a menu that fuses home-cooked childhood favorites with bold new flavors. Come try our signature dish Lucille’s Mac ‘n’ Cheese, just the way mom made it – but with a crispy Cheez-It® crust! Big Chicken aims to create a fun family haven that both comforts and delights
Location
Hours
Reviews
4.4
277 reviews
5 stars
201
4 stars
29
3 stars
13
2 stars
16
1 star
18
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Customers consistently praised the cleanliness of the restaurant and bathrooms.
Food Quality
The chicken and sandwiches received high marks for being delicious and well-prepared, though some noted inconsistencies in quality.
Customer Service
Many reviews highlighted the friendly and helpful staff, with specific mentions of managers going above and beyond.
Pricing Concerns
Several customers felt that the prices were high for the portion sizes and quality, with some expressing dissatisfaction over additional charges for drinks.
Mixed Experiences
While many enjoyed their meals, a few customers reported issues such as food poisoning and poor quality control.
- NENicole Eng-Pierson4 days ago2.0Good lord save your money. The girl was very patient since it was our first time. We ordered. Waited, waited and waited for our food. I kept noticing food being placed on the counter. But just sitting there. All orders for take out were getting filled. Over 10 mins later we finally got called. All of our food was cold. Hard bread for sandwiches. Fries cold. Yuck!! Spent $60. Nothing even service wasn't worth this much. And we drove over half hr to try this.
- SNSimon NeffNov 8, 20254.0I went here for lunch today to try. First of, the chicken is yummy with the chicken not dry. The fries are perfectly salty to where you don't need the sauce to make it better. I love the ice too, best kind of ice. However, if you have sensory issues bring headphones and your own hand soap. It's a little noisy and there is a high pitched noise which didn't feel good to my ears. I also recommend bringing your own hand soap in case you use the bathroom because the soap in there feels like snot that you're rubbing on your hands which is really not pleasing for someone with sensory issues. It's rather expensive for one person. I wouldn't go here all the time, but for some chicken tenders and good ice I would come back. Also I really like that there's paper towel rolls for the napkins, just like home, but I'm worried I'm going to accidentally get something on them if there's a time where you end up with messier food and didn't grab enough napkins before. Everyone is pretty nice and informative. Will come again.
- TFTyler FairchildNov 5, 20255.0The manager is wonderful. He really was helpful and cared about the service provided. Bathrooms were immaculate
- BOBentley ompNov 4, 20255.0While not quite the same as the first in Vegas when it had first opened up, big chicken gets me salivating until the sweet moment of absolution when I take that first chomp.
- ZSZac SchonOct 30, 20255.0If you told me a chain restaurant would be one of my favorite spots in Tacoma a year ago I would've laughed. Probably the best chicken strips in the city.
Frequently Asked Questions About Big Chicken
Does Big Chicken accept reservations?
No, Big Chicken does not accept reservations.
What are the operating hours of Big Chicken?
Big Chicken is open daily from 11:00 AM to 10:00 PM.
Where is Big Chicken located?
Big Chicken is located at 2601 N Pearl Street, Suite 101, Tacoma, WA 98407, United States.
What type of cuisine does Big Chicken serve?
Big Chicken serves fast food focused on chicken dishes with home-cooked childhood favorites and bold new flavors, including their signature Lucille’s Mac ‘n’ Cheese with a crispy Cheez-It® crust.
Does Big Chicken offer pickup or delivery services?
Big Chicken offers in-store pickup services but does not mention delivery.
What is the dress code at Big Chicken?
The dress code at Big Chicken is casual.
What payment options are accepted at Big Chicken?
Big Chicken accepts American Express as a payment option.
Where can I view the menu and place an order for Big Chicken?
You can view the menu at https://www.bigchicken.com/menu and place an order online at https://order.bigchicken.com/.
What nearby shopping centers can I visit before or after dining at Big Chicken?
Westgate North Shopping Center and Westgate Shopping Center North are nearby shopping centers you can visit before or after dining at Big Chicken.
Are there other restaurants near Big Chicken where I can enjoy different meals?
Yes, nearby restaurants include The Habit Burger Grill for burgers, Cold Stone Creamery for desserts, Round Table Clubhouse for Italian cuisine, Taco Bell for Mexican food, Papa John's Pizza and Little Caesars Pizza for pizza, Oddfellas Pub & Eatery for American fare and pub environment, and Bonsai Teriyaki for Asian dishes.
What nearby amenities can help with convenience when visiting Big Chicken?
Nearby amenities include Bitcoin ATMs like CoinFlip Bitcoin ATM and Bitcoin Depot, banks such as Wells Fargo Bank and KeyBank, gas stations like 76 and Shell, as well as services like Lighthouse Laundry and Great Clips hair salon.