Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times, especially in the drive-thru, with some experiencing waits of over 30 minutes.
Order Accuracy
There are numerous complaints about incorrect orders, missing items, and food being prepared incorrectly.
Staff Attitude
While some reviews praised friendly staff, others noted rudeness and a lack of professionalism from certain employees.
Cleanliness
Several customers mentioned cleanliness issues, including dirty tables and unsanitary conditions in food preparation areas.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others reported cold or poorly prepared food.
MM
Matt
4 days ago
2.0
No crml in the coffee when there should be
JJ
Joseph jackson
Nov 16, 2025
2.0
My order was very messed up. Missing items replaced by the wrong items.
DC
D Cichocki
Nov 7, 2025
1.0
Got the wrong order and they said it was my problem to deal with, disappointing that they don't even check to see if the order in the bag is what matches their screen before handing it to you.
WM
Watee M
Nov 2, 2025
4.0
I ordered three pieces of chicken strips x 2 boxes via drive-thru, but only discovered one box when I pulled away, so I had to return and go inside. It was inconvenient because there was a long wait at the drive-thru.
DS
destiny starr
Oct 27, 2025
2.0
I went through the drive thru and the woman wouldn’t stop rushing my order and cutting me off so I didn’t get to order everything I wanted to.