Donut Factory

4.3
416 reviews

About

Donut Shop

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Donut Factory
4336 Roosevelt Way NE Suite D, Seattle, WA
98105, United States

Hours

Reviews

4.3
416 reviews
5 stars
291
4 stars
50
3 stars
21
2 stars
17
1 star
37

What are people saying?

AI-generated from recent customer reviews

Product Quality

Customers have reported inconsistent quality, with some donuts being stale or undercooked, while others praised their freshness and flavor.

Customer Service

Service experiences vary; some customers highlighted friendly and helpful staff, while others noted unprofessional behavior and poor service.

Pricing

Many reviews mention that the prices are considered high, especially in relation to the quality of the donuts, leading to mixed feelings about value.

Selection Variety

The shop offers a wide variety of donut flavors, but some customers expressed disappointment over reduced selection and availability of popular items.

Location Issues

The shop's location has been criticized for limited parking and being in a less desirable area, impacting the overall experience.
  • SR
    Stephen Roland
    Nov 17, 2025
    5.0
    Splendid service and splendid quality (donuts), ordered from Australia for home delivery in Seattle. Arrived right on time, very happily received and enjoyed.
  • AA
    Ana
    Nov 15, 2025
    1.0
    Really strange experience here. We saw the good reviews so wanted to try and when I ordered a single maple bacon donut the woman asked if I wanted 1 or 2 dozen? I said just 1, then my husband ordered 1, and she only put his in the bag. We reminded her of the maple bacon and she didn’t say anything. Then I ordered a vanilla latte, she rang us up and went to make the coffee and asked if I wanted white chocolate… I said no, just vanilla. She then goes on to say they don’t have vanilla, and then picks up the vanilla and asks if adding that would be ok?? Lastly, I think it was just milk and vanilla and she forgot the espresso. Very very odd and wouldn’t go back.
  • MJ
    Michael Jones
    Nov 5, 2025
    5.0
    I stopped by Doughnut Factory in Seattle and it did not disappoint. The donuts were fresh, soft, and full of flavor. You can really taste the quality, and there are so many different options to choose from. I tried a classic glazed and a maple bar and both were amazing. The staff was friendly and quick, and the place felt clean and welcoming. If you are craving great donuts in Seattle, this spot is definitely worth a visit.
  • JM
    Jeremy Morton-Maxson
    Oct 22, 2025
    5.0
    Fast service. Good doughnuts. Actually open early.
  • CC
    Cathy Cartoon
    Oct 12, 2025
    5.0
    I ordered a dozen for three different teams at work, and they all loved them. One person, who normally doesn't like donuts, said she liked the one she had because it wasn't too sweet. Always a hit.

Frequently Asked Questions About Donut Factory

What are the regular business hours for Donut Factory?

Donut Factory is open Monday to Friday from 5:00 AM to 6:00 PM, and on Saturday and Sunday from 6:30 AM to 6:00 PM.

During what hours is delivery service available at Donut Factory?

Delivery at Donut Factory is available Monday through Friday from 5:00 AM to 5:30 PM, and on weekends from 6:30 AM to 5:30 PM.