Donut Factory

4.3
423 reviews

About

Donut Shop

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Donut Factory
4336 Roosevelt Way NE Suite D, Seattle, WA
98105, United States

Hours

Reviews

4.3
423 reviews
5 stars
295
4 stars
51
3 stars
21
2 stars
17
1 star
39

What are people saying?

AI-generated from recent customer reviews

Quality Fluctuations

Customers reported inconsistent quality, with some donuts being fresh and delicious while others were stale or undercooked.

Customer Service

Service experiences varied, with some customers praising friendly staff while others reported poor service and issues with orders.

Pricing Concerns

Many reviews mentioned high prices for the quality received, with some feeling that the donuts were not worth the cost.

Variety and Selection

The selection of donuts has reportedly decreased, with some customers expressing disappointment over the loss of unique flavors.
  • JH
    Jimmy Huang
    5 days ago
    5.0
    Best donut shop in the U District 🍩 Grab a bacon maple bar and thank me later 😋 Show you UW ID for a student discount! ✌️
  • ML
    Ms. L
    Jan 4, 2026
    1.0
    Surprised at all the 4 and up reviews. I was here in August 2025, maybe I was there on an off day, but the donuts I got were under-baked and tasted foul. Totally inedible. The two guys working there were not outright rude, but clearly didn’t care about much one way or another, and were busy with their phones and chatting with each other. This is a tiny walk-in location.
  • PP
    Puja Patel
    Dec 11, 2025
    5.0
    This is my second time ordering their custom donuts for my son’s birthday. The donuts are tasty and add a personal touch. They typically require 48hours for custom orders, but were able to accommodate my order being a bit late. I got the donuts in time for my son’s second birthday! I highly recommend the donuts and service.
  • MR
    Michele Rubinstein
    Dec 9, 2025
    4.0
    Nothing special, but good decently cheap donuts. They also have student discounts.
  • IK
    ilyas kanaan
    Dec 7, 2025
    1.0
    I came here in November 2024 and found some of the best doughnuts I'd ever had. Certainly among the 2 or 3 best in seattle, the best basic american doughnuts for sure. Imagine my surprise when I go back in December 2025 and buy a half dozen only to discover they are disgusting. Greasy, heavy, weird after taste. The worst donuts in the city. New owners?

Frequently Asked Questions About Donut Factory

What are the regular business hours for Donut Factory?

Donut Factory is open Monday to Friday from 5:00 AM to 6:00 PM, and on Saturday and Sunday from 6:30 AM to 6:00 PM.

During what hours is delivery service available at Donut Factory?

Delivery at Donut Factory is available Monday through Friday from 5:00 AM to 5:30 PM, and on weekends from 6:30 AM to 5:30 PM.