Business Details
About
Coffee ShopBankATM
Capital One Cafés are part bank, part café–all in one place. Everyone’s welcome, whether you bank with us or not. Come in for everyday banking and in-person support from Ambassadors. Café ATMs are fee-free for Capital One Checking account holders to get cash, deposit cash or checks, check their balance, or pay a credit card bill. Enjoy world-class coffee from Verve Coffee Roasters and an all-day food menu. Get 50% off handcrafted beverages every day when paying with a Capital One or Discover debit or credit card. Settle in and enjoy free Wi-Fi and comfortable spaces for working, meeting or taking a break. You can even work toward money goals with free-for-everyone financial literacy events and workshops. Capital One N.A., Member FDIC.
Details
- Dine-inAvailable
- DeliveryNot available
- TakeoutAvailable
- Requires appointmentNot available
Location
Hours
Reviews
4.2
156 reviews
5 stars
103
4 stars
18
3 stars
10
2 stars
9
1 star
16
- JKJason KayNov 5, 20255.0Verve coffee and love the discount if you use a Capital One card.
- EMEthan MillerNov 4, 20255.0This place is very clean, and mellow. The perfect place for students to come and study up, professionals to come and take care of work, or good for kids too as there is always security around and you never need to worry about shady characters here. Also the staff are super friendly, always greet you at the door and are talkative and friendly. Particularly a guy named Michael who works the front. Great guy. Cheers mate! Also I'd recomeend you getting a Capital One Card or account, you'll get half of of drinks if so. Enjoy~
- VLVivian LeeOct 25, 20251.0I visited your Capital One Café on Sunday afternoon. I ordered two coffees, but only one was served. The second coffee never came, even though customers who ordered after me received their drinks. I waited patiently for a chance to speak with the barista. When I finally got the opportunity, I politely told him that one of my ordered coffees was missing. However, he rudely interrupted me and said, “We’re busy, just wait.!” I was shocked and stood there quietly. Still upset, I tried again and explained that I had ordered two coffees and only received one. He then claimed that my coffee had already been served — which was not true. When I insisted that I still hadn’t received it, he said someone else must have taken it. Only then did he finally make my coffee. Yes, I understand you were busy. But I waited for my turn to speak, and when I did, you cut me off and dismissed me. Why do you only think about your time and not the customer waiting patiently? Your attitude was extremely rude, and I will never forget the expression on your face. This was unacceptable customer service.
- BLBerta LivneOct 19, 20255.0We were particularly pleased with the service and attention we received from the Seattle bank staff on October16. As elderly, infrequent visitors, our banking needs were eased by them. We want to make special mention of Diego, Louie, Michael, and Reuben.
- MUMadison UtleyOct 8, 20251.0I'm reviewing this not as a cafe, but as a Capital One outpost. Perhaps you are confused as I was, but this is *not* a bank branch. No one here is able to help with banking services which means if you're a Capital One customer in Seattle, you're sort of just hung out to dry if there's something you need to do in person as there are no branches in the city. I was attempting to order foreign currency before an upcoming trip abroad and that is not something you can do online, but (after a painful and inefficient conversation that lasted longer than made any sense) a worker at the cafe dispassionately told me I was simply out of luck. When I inquired what I should do then, if they can't service me there and there are no other branches in the entire state of Washington, he gave off strong "don't care/not my problem" energy. I don't understand what the point of branding this cafe as Capital One is if they can't actually help with anything. How pointless and frustrating.
Frequently Asked Questions About Capital One Café
What is a Capital One Café?
A Capital One Café is part bank, part café–all in one convenient and welcoming space. Come in for everyday banking, in-person support from Ambassadors and handcrafted beverages from Verve Coffee Roasters. The Café offers free WiFi and cozy seating for all, plus most of our locations have extended and weekend hours. You can even work toward your money goals with free events, workshops and one-on-one Money & Life mentoring. Visit any of our 60+ locations nationwide whether you bank with us or not. Everyone’s welcome.
Can I come to a Capital One Café if I’m not a customer?
Whether you bank with us or not, everyone is welcome to come in for coffee, relax and recharge at our 55+ Cafés across the nation. Every Capital One Café location is truly a community space that offers both financial and social events to support your everyday well-being.
Will you try to sell me something at a Capital One Café?
No. Café Ambassadors are there to support you, not sell you. If you do have questions about products or services, they’re happy to answer them, but you can expect a sales free environment in all Capital One Cafés.
What can you do at a Capital One Café?
Get in-person support for your banking questions from our friendly Ambassadors all while enjoying your favorite beverage, an all-day food menu and comfortable spaces for working or taking a break. Open an account and explore other products and services in a no-pressure environment. Or, enjoy free-for-everyone programs and events to support your financial growth. The choice is yours.
Do Capital One Cafés have food or just coffee?
Yes, there’s a variety of food and beverages served at the Capital One Café.
Featuring craft coffee and a full-service coffee bar from Verve Coffee Roasters [https://www.vervecoffee.com/], teas and more, the Café is your new favorite “coffee spot.” The food menu features breakfast, lunch, snacks, and to-go items to keep you full while you sit and work or if you’re just stopping in for a quick bite.
Do Capital One Customers get perks at the Café?
Yes. While everyone can take advantage of all the things that Cafés have to offer whether you bank with us or not, Capital One customers can get 50% off handcrafed beverages every day when using a Capital One debit or credit card. Account holders of any Capital One product (18+ years of age or older) can reserve semi-private nooks available within almost every Café.
Can I open an account at Capital One Café?
Yes, through our self-service option, you can apply to open an account at a Capital One Café. Chat with a Café Ambassador and they can help you get set up.
How do I bank at a Capital One Café?
Capital One Cafés offer a modernized, friendly approach to banking that provides a low pressure way to get support. While we don’t have traditional bank tellers in our Cafés, customers can use our self-service options to get everyday banking done., even on the weekend. Ambassadors are on hand to assist you along the way with your banking questions, and can even help you apply for an account. Capital One Checking account holders can use Café ATMs fee-free to check their balance, deposit or withdraw cash, make credit card payments and more. Come in for everyday banking–stay to enjoy a handcrafted beverage. You can also:
- Replace, reissue or activate your debit card
- Lock and unlock your debit card
- Change your debit card PIN
- Receive sign-in support
- Update account information like your address, phone number and email address
- Place or remove a stop payment on a check or ACH
- Request duplicate tax forms be mailed to you
- Order a checkbook
Are there ATMs at a Capital One Café?
Yes, there are self-service ATMs available at all Cafés that are fee-free to Capital One customers. You can use them to deposit cash, deposit checks, pay your credit card bill and more. Not a customer? There’s a small fee to use the ATMs.
Can you reserve space at the Café?
Account holders (18+) can reserve a nook—a private workspace with tables and outlets—when they’re in the Café or from their Capital One mobile app. When in the Café, visitors can scan the QR code on the door of the nook to access the reservation portal to complete their booking. As of December 2024, account holders can make reservations in the Capital One mobile app by searching for their preferred Café, viewing the details of that Café and selecting "Reserve a Nook" to access the reservation portal.
What is a Capital One Café and what can I expect there?
A Capital One Café is a welcoming space that combines banking and a café experience. You can get everyday banking support from Ambassadors, enjoy handcrafted beverages from Verve Coffee Roasters, access free WiFi, and attend free financial events and workshops. Everyone is welcome, whether you bank with Capital One or not.
Can I visit the Capital One Café if I'm not a Capital One customer?
Yes, everyone is welcome to visit the Capital One Café for coffee, relaxing, and accessing community events, regardless of whether you have an account with Capital One.
Are there food options available at the Capital One Café?
Yes, the Café offers a full food menu with breakfast, lunch, snacks, and to-go items, alongside craft coffee and other beverages from Verve Coffee Roasters.
Do Capital One customers receive any special perks at the Café?
Yes, Capital One account holders get 50% off handcrafted beverages daily when paying with a Capital One debit or credit card, and they can reserve semi-private nooks within most Cafés.
What banking services can I perform at the Capital One Café?
You can perform everyday banking using self-service options and get in-person support from Ambassadors. Services include opening accounts, managing accounts, using fee-free ATMs, replacing or locking cards, changing PINs, and more.
Are there ATMs available at the Capital One Café?
Yes, self-service ATMs are available at all Capital One Cafés and are fee-free for Capital One Checking account holders. Non-customers can use them for a small fee.
What are the operating hours of the Capital One Café in South Lake Union?
The Café is open Monday through Friday from 7:00 AM to 6:00 PM, Saturday from 9:00 AM to 5:00 PM, and closed on Sundays.
Can I reserve a private workspace at the Capital One Café?
Yes, Capital One account holders aged 18 or older can reserve semi-private nooks within the Café either on-site by scanning a QR code or through the Capital One mobile app.
What nearby places can I visit before or after going to the Capital One Café?
Nearby places include The Lofts at 325 Westlake and 325 Westlake Lofts for housing, MadArt gallery for arts and entertainment, and Jimmy John's sandwich shop for quick meals. These offer convenient options for residents or visitors in the South Lake Union area.
How can nearby coffee shops and restaurants complement my visit to Capital One Café?
Nearby coffee shops like Starbucks and Mi Plus offer alternative coffee and tea options, while nearby restaurants like Serious Biscuit and Flying Fish Seattle provide diverse dining choices. These locations make South Lake Union a vibrant area to explore around your visit.
Are there services or shops nearby for personal care and shopping after visiting the Capital One Café?
Yes, nearby places include beauty salons like Gary Manuel Studio and Bocz Salon, as well as shopping options such as South Lake Union Goodwill and City Hardware, allowing customers to combine errands and leisure conveniently.