McDonald's

3.3
728 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
615 228th Ave NE, Sammamish, WA
98074, United States

Hours

Reviews

3.3
728 reviews
5 stars
236
4 stars
165
3 stars
107
2 stars
45
1 star
175

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely poor customer service, including rude staff, incorrect orders, and lack of accountability.

Order Accuracy

Many customers reported frequent mistakes with their orders, including missing items and incorrect food.

Cleanliness and Maintenance

While some customers noted cleanliness, others pointed out issues like broken machines and a closed play area, indicating inconsistent maintenance.

Speed of Service

Several reviews mentioned slow service times, with long waits for food and drive-thru orders.

Food Quality

Mixed feedback on food quality, with some customers enjoying their meals while others described the food as mediocre or unsatisfactory.
  • WK
    Wendy Koepnick
    Jan 5, 2026
    1.0
    service is horrible. normally if I go to a McDonald's drive through,.I get a response, even if it's Can you hold on..I sat for a few minutes. I orders the big Mac combo. I got my drink but no fries.never going back to this one again.
  • VS
    Viktor Shvydkyi
    Jan 4, 2026
    1.0
    They forgot about my order at curbside.
  • DD
    Darshan
    Jan 3, 2026
    3.0
    I mean it’s a McDonalds so what do you expect. Got a Big Mac and some chicken nuggets was mid. Service was on the better side. Atmosphere was also only decent.
  • CD
    CALEB DURAI
    Dec 31, 2025
    1.0
    They messed up the order but they don’t acknowledge after I show my receipt and wrong item , employee ask me to talk to the supervisor and supervisor ask me talk to the manager and end up I loose money , what a shameful Terrible service
  • LL
    Laura Lico
    Dec 6, 2025
    1.0
    They forgot part of my drive through order. Will not refund me over the phone. No time to go back and deal in person. Frankly speaking, I think I needed that to happen. I’d been looking for a reason to never go back. This wasn’t a big deal, but it’s a good enough reason. Which will be better for my family and I overall. Goodbye, McDonalds.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's in Sammamish, WA?

McDonald's in Sammamish is open daily from 5:00 AM to 11:00 PM, except on Sundays it opens at 6:00 AM.

When is the drive-through service available at this McDonald's location?

The drive-through is available from 5:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sundays.