Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
719 reviews
5 stars
236
4 stars
164
3 stars
107
2 stars
44
1 star
168
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently poor customer service, including rudeness from staff and management, long wait times, and order mistakes.
Food Quality
While some customers enjoyed the food, many reported issues with incorrect orders, cold items, and overall declining food quality.
Cleanliness
Mixed feedback on cleanliness; some praised the cleanliness of the restaurant, while others noted dirty dining areas and unsanitary conditions.
Playplace Closure
The play area has been reported as permanently closed, disappointing families looking for a child-friendly environment.
Management Issues
Several reviews pointed to ineffective management, with complaints about staff behavior and lack of accountability for service failures.
- JAJustin AndrewsNov 1, 20251.0Is this the worst ran McDonalds I’ve ever been to? Maybe. Seriously the most incompetent workers and management. Maybe I shouldn’t be surprised… Beyond how painfully slow they were—I had to ask the drive thru attendant if I could pay before pulling up you the pick up window—his/her response: oh yeah sure. Once I pulled up to the pick up window and waited some more for my food only to find my order was wrong. When I asked for the correct order I was passed off 4 more times to different employees/management all while a line of 10+ cars backed up behind me. No, they did not correct their mistake. No, did they not take accountability. 15 minutes in will not get back. And none of them could figure out why I was frustrated. I realize we as a society need McDonalds—but we really should demand better. I wouldn’t support this particular location ever again.
- PAPersian Media Titre AvvalNov 1, 20251.0I went to McDonald's in Plateau in Sammamish today. Unfortunately, the checker overcharged me! When I asked, why overcharged me? the lady said: please pool over your car and point me to the parking space on front and she said: we will bring you food and money he charged you extra!. I parked and wait for 30 minutes and nobody came to me. I went to window and I asked them, I wait for 30 minutes and nobody came to me to bring my food and my money! The young man came very rude and arrogant and instead of apologizing, said give me your CR to return your money! It's unfortunte that McDonad's, which was a favorite of my children and I had fond memories of has fallen into such a predicament that there are very classless people there, behaving in such an ugly way.
- IJIan JensenOct 27, 20253.0Playplace closed during normal hours, supposedly out of Halloween buckets halfway through the promotion period. Seems like there are business management issues at this location.
- MMMoriahOct 26, 20251.0High level of inappropriate and rude customer service, it shouldn't be associated with the McDonald's franchise. This location should be closed.
- SSSOSOct 9, 20253.0Gave me a medium ice coffee instead of large it taste good though
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's in Sammamish, WA?
McDonald's in Sammamish is open daily from 5:00 AM to 11:00 PM, except on Sundays it opens at 6:00 AM.
When is the drive-through service available at this McDonald's location?
The drive-through is available from 5:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sundays.
What are the delivery hours for this McDonald's?
Delivery service is available daily from 5:00 AM to 10:30 PM, except on Sundays when it starts at 6:00 AM.
Which services are offered for pickup and delivery?
McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What payment options does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a mobile app available to order from McDonald's?
Yes, customers can order using the McDonald's App, available on both the Apple App Store and Google Play Store.
What types of food and dining categories does McDonald's in Sammamish offer?
This McDonald's offers fast food including burgers, sandwiches, breakfast, coffee, ice cream, and frozen desserts, suitable for quick dining.
Which nearby places can customers visit before or after dining at McDonald's?
Customers can visit Inglewood Plaza for shopping and dining, or try nearby restaurants like Jack in the Box, Subway, and The Habit Burger Grill.
Are there any nearby transit or rental services to help customers reach McDonald's?
Yes, there is a U-Haul Neighborhood Dealer nearby offering truck rentals, which can be convenient for customers moving or transporting goods.
What other local amenities are near McDonald's in Sammamish that customers might find useful?
Nearby amenities include banks like US Bank, financial services such as Edward Jones, and personal care options like Issaquah Nails and Brandi's Cuts beauty salon.