McDonald's

3.7
2341 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
19734 Old Hwy 99 SW, Rochester, WA
98579, United States

Hours

Reviews

3.7
2,341 reviews
5 stars
887
4 stars
562
3 stars
507
2 stars
152
1 star
233

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported mixed experiences with food quality, with some enjoying fresh and hot meals while others received poorly prepared items.

Customer Service

Customer service feedback was inconsistent, with some praising friendly staff while others experienced rudeness and poor communication.

Cleanliness

The cleanliness of the restaurant was noted positively by some, but others reported issues with dirty conditions.

Order Accuracy

Several customers expressed frustration with incorrect orders and the need for better attention to special requests.

Pricing Concerns

Many reviews mentioned rising prices and dissatisfaction with the value for money.
  • JR
    justin robbins
    1 day ago
    5.0
    Best McDonald's I've ever been to. Clean, great service that went beyond great.
  • BH
    Brit Haley
    3 days ago
    5.0
    This McDonald's is a pretty good one. The folks that work there are awesome, my only "fuss" is sometimes my sprite tastes like old coke lol but usually they have the best sprite in town
  • SR
    Scott R
    Jan 3, 2026
    3.0
    Its McDonald's, but had clean bathrooms
  • JM
    Jose gregorio Mota monagas
    Dec 23, 2025
    1.0
    Ordene una big breakfast with pancakes me dieron una sencilla le pedí a la muchacha que agregara las pancakes y no quiso, me dijo que valían 4$ lo que me parece absurdo, pedí un reembolso hizo la gestión en la caja y se quedó con el ticket no hizo nada y eso es un robo pésimo servicio personal mal educado
  • ON
    Oh No
    Dec 12, 2025
    1.0
    I have a picture of the sandwich, I got a big Mac from Rochester washington mcdonalds, absolutely disgusting. The worst sandwich I have ever seen in my life I swear it'd give any influencer a heart attack, any germaphobe a Jump scare, and any mother regret with the mess they are about to witness. That big Mac had so much sauce it could feed 20 people, that bread was so soaked it became a mush crammed between 2 thin slices of meat that makes you question "what have I done with my life choices" lettuce mushed together like it's a rice ball, with slimy cheese all over the box, your hands, EVERYTHING enough to make your grandma cry "this is why there's food at home". Dude was in the kitchen and really said "oh yeah, let's make them regret ever coming here" I opened the big Mac box up and had to run to the store really quick for a life jacket, preparing to take my first bite I also booked my first therapy appointment, my husband's in the background hiding behind a bronze shield "be patience with the sandwich honey" when the sandwich was never patient with me, there was so much sauce I didn't have to repaint my walls, the mcdonalds employee glady did it for me by giving me that Mac sauce bomb you call a big Mac. After taking 2 bites the best I could, looking up to the sky and seeing my ancestors cry, I decided it was a defeat on my end. I had lost the big Mac war, looking at my dog I knew there was only one way I could get rid of this fowl beast called the big Mac, and to my surprise instead of my dog scuffing it down, she sat back kicked up her legs in her rocking chair, grabbed a straw and drank it like a Bahamas milk shake, the sauce will be the next 2026 spring horror movie, tomorrow I won't be shocked waking up to the news stating "big Mac sauce shortage" this employee really said, here have all of it. I hope I never have to go through such a horrible state again.

Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's in Rochester, WA?

McDonald's is open daily from 6:00 AM to 10:00 PM.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open every day from 5:30 AM until midnight.