McDonald's

3.7
2332 reviews
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Business Details

19734 Old Hwy 99 SW, Rochester, WA
98579, United States
(360) 858-7351
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
19734 Old Hwy 99 SW, Rochester, WA
98579, United States

Hours

Reviews

3.7
2,332 reviews
5 stars
883
4 stars
561
3 stars
504
2 stars
153
1 star
231

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; some staff are friendly and helpful, while others exhibit poor communication and rudeness.

Food Quality

Food quality is inconsistent; some customers report fresh and hot meals, while others complain about incorrect orders and poor preparation.

Cleanliness

Generally clean environment, but some reviews mention issues with cleanliness in the lobby and bathrooms.

Speed of Service

Service speed varies; many customers appreciate quick service, while others report long wait times.

Overall Experience

Overall, the location is seen as one of the better McDonald's, but experiences can vary significantly.
  • TP
    Terra Pugh
    5 days ago
    1.0
    I interacted with three people here. Two of the three were rude. I had to sit in the drive thru while one line kept pumping cars through the line, no one said anything to me despite me saying “hello?” Then I hear the gal talking to a fellow coworker, “if this lady doesn’t stop yelling hello”. Well I wouldn’t yell hello if someone would talk to me. So after still continuing to wait after that rude encounter, I left the drive thru went inside, asked about my order and the response was not friendly. When my order was ready, the gal who gave me the food was friendly, which was nice after all that.
  • BJ
    Bethanne Jones
    Nov 12, 2025
    5.0
    Took my client here for his weekly vanilla milkshake and he was very happy
  • TM
    Tommy McKaughan
    Nov 6, 2025
    5.0
    I'm only giving a five star because I got so much free food during the monopoly challenge.But you know, I have a real big complaint about mcdonald's, and it's the prices because you used to be able to get twenty two cheeseburgers for twenty bucks.Now.You can only get five cheeseburgers for twenty bucks.And those hash browns, they shouldn't cost like double what trader joe's cost, and they're like twenty five cents apiece, and for some reason, they're three twenty nine at mcdonald's.And so all I gotta say is, I got mine.Because I got the mcdonald's app.I'm a appetarian
  • NB
    Nikkia Bailey
    Oct 30, 2025
    3.0
    Customer service could definitely be a little bit better.
  • MW
    Michael Wright
    Oct 29, 2025
    4.0
    Work more on communication of wants or need not just an order but a human customer.
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Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's in Rochester, WA?

McDonald's is open daily from 6:00 AM to 10:00 PM.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open every day from 5:30 AM until midnight.