Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders and missing items.
Customer Service
Feedback indicates a mix of experiences, with some praising staff kindness while others reported rudeness and poor service.
Food Quality
Several reviews mentioned food safety concerns, including undercooked items and food-related illnesses.
Cleanliness
Some customers noted that the location was clean, while others reported unsanitary conditions.
Drive-Thru Issues
Customers expressed frustration with the drive-thru experience, citing long waits and poor communication.
TD
Tien Doan
Dec 29, 2025
1.0
I just ordered 14 nuggets (10 + 4 extra) today and even I confirmed with her, I only received 10. Very disappointing.
JM
jinan med
Dec 26, 2025
5.0
I came for a delivery pickup. The location was easy to find, and the place was clean. Overall, a standard McDonald’s experience.
JF
Jose Fernandez
Dec 17, 2025
2.0
Food gave me food poisoning. Been sick for 4 days now!
MB
May Babcock
Dec 6, 2025
5.0
summer, you are a light in the worlds darkness! thank you for being so kind!! you guys definitely hired the right person!
NN
Niko
Dec 4, 2025
1.0
Ordered a double quarter pounder and found out that the meat wasn’t cooked thoroughly (other reviews mention this). Called to ask for a refund since I had to throw away after the initial bite. Offered to send photos for proof. She demanded I bring the burger back but I told her I’m working and couldn’t. She wouldn’t budge so I was ultimately forced to drive back my uncooked QP during my work shift. Overall, just a terrible experience. Big thumbs down to this store franchise owner.