McDonald's

3.4
2155 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
16975 Redmond Way, Redmond, WA
98052, United States

Hours

Reviews

3.4
2,155 reviews
5 stars
713
4 stars
474
3 stars
346
2 stars
175
1 star
447

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially during peak hours, with some waiting over 30 minutes for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Food Quality

There were mixed reviews on food quality, with some customers receiving stale or cold items, while others praised the freshness of their meals.

Staff Attitude

Customer service experiences varied widely, with some staff being described as friendly and helpful, while others were noted as rude or unprofessional.

Cleanliness

The cleanliness of the dining area and restrooms was a concern for several customers, with reports of dirty tables and locked restrooms requiring staff assistance.
  • JS
    John Smith
    Nov 17, 2025
    1.0
    The meat on my burger wasn't fully cooked, it was still pink. I know McDonald's isn't fine dining but I at least expected fully cooked food. Edit: Contacted McDonald's support at the link given by the owner's reply. They refuse to help because it was delivered by doordash. Do not eat here, they may serve you undercooked food and they don't care!
  • AD
    Andrew Farkas (Drew)
    Nov 9, 2025
    1.0
    After making me wait for food a big guy comes to my car and asks if I have a fish fillet and I say yes. Then he wordlessly shoves food in my window and walks away before I can say anything. I was missing something as well.
  • MP
    Mitchell Piispanen
    Nov 4, 2025
    2.0
    Bro this crew ALWAYS Forgetting something ALWAYS. Literally HALF the time I drive thru they forget something.. a straw, sauces.. today they forgot my burger. They RUSH you out the window.. And when u got a big order it’s hard to check for everything.
  • DF
    Denice Felicita
    Nov 2, 2025
    3.0
    Whike waiting 30 minutes for our order to be complete I watched 3 different customers trying to get an employees attention for simple request such as a straw and the restroom access code. When I was given my order the fries where dumped upside down in the bag, burgers looked tossed in not even completely wrapped and the ice-cream Sunday was dripping down the outside lid. When I brought this up to an employee after threatening i would wall back there if they continued to ignore me, the manger comes up with the sundae saying what's wrong with this acting like it is not all over his fingers holding it. On the other hand, the play area was very clean and we enjoyed a family oriented game on the tables with digital games installed in the tables
  • BC
    Bianca Cheung
    Oct 28, 2025
    4.0
    4/5 for fast food. For a McDonald's, this is one of the best locations in the area. Late in the evening the food was above average in terms of freshness and attention to modification. Ordered cookies which came out warmed! A pleasant surprise as other stores served room temp display items. Interior has a good amount of seating. Restrooms are clean but locked, requires staff assistance to unlock. A few teenagers (apparent friends with a staff member) sat in store cursing frequently in conversation and left all their trash on the table and seating. Otherwise the patrons in the evening were mostly folks working on computers or stopping in for takeout/drive-thru.

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 16975 Redmond Way?

Delivery is available Monday through Thursday from 5:00 AM to midnight, Friday through Sunday from 5:00 AM to 2:00 AM.

When is the drive-through open at the McDonald's in Redmond, WA?

Drive-through hours are Monday to Thursday from 5:00 AM to 12:15 AM, Friday from 5:00 AM to 4:00 AM, and 24 hours on Saturday and Sunday.