McDonald's

3.4
2170 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
16975 Redmond Way, Redmond, WA
98052, United States

Hours

Reviews

3.4
2,170 reviews
5 stars
723
4 stars
475
3 stars
347
2 stars
177
1 star
448

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially during peak hours, with some experiencing waits of over 30 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and repeated mistakes, leading to frustration among customers.

Food Quality

There were numerous complaints about food being served cold, undercooked, or stale, with some customers expressing concerns about food safety.

Cleanliness

The cleanliness of the restaurant was inconsistent, with some customers noting dirty tables and play areas.

Staff Attitude

While some staff were praised for their friendliness, others were reported as rude or unhelpful, contributing to a negative customer experience.
  • AH
    Aaron Hansberry
    4 days ago
    1.0
    Supposably 24 hours but took more than 20 minutes to get my order taken and served when I was the only one in the Drive-Thru at 315am tried to use the app but it said fries were unavailable during this time but there was no breakfast menu displayed but to top it off i was given cold soggy french fries after another 10 minute wait at the window. All I ordered was a large fountain drink and the fries. I will never go back to this McDonald's again no matter how hungry or convenient I think it is or i am. Im beginning to remove McDonald's completely from my diet due to the consistency of NON SATISFACTORY meals, deals, and Just straight experience all around isnt the same... and dont think it ever will be.... 💔
  • GS
    Gene Smith
    Jan 3, 2026
    5.0
    McDonald's original goal was uniform product quality at every store and have maintained that goal. We're a long way from change back from your dollar meals but it's still fast. Hint: use the code on your receipt and fill out the only questioniar to get a BOGO.
  • DC
    Drew Conway
    Dec 29, 2025
    2.0
    Hands down the DIRTIEST McD’s I’ve been in in a long time. Every. single. table. was dirty, as was the floor. Also, they said they were “sold out” of the McValue meals, yet I was able to order everything individually? Sus.
  • RR
    Raghunandan
    Dec 25, 2025
    1.0
    Worst ever experience. Ordered smoothie and cappuccino thru kiosk. It took 1hr 20 mins to get the order. No one is available even at the billing counter to query about the order. As its a dine in order, it was supposed to be given to the table, but we didn't got the order. When went to billing counter couple of times it was placed beside. Cappuccino became cold coffee.
  • KM
    Kani McKeague
    Dec 18, 2025
    5.0
    The food is obviously the same as every other McDonald’s in America, but the people that work here are particularly polite and helpful. I was going to dock them a star because sometimes in the weekday evenings the inside lobby gets super backed up and there’s a bunch of angry people waiting for someone’s attention, but the politeness of the morning drive thru crew makes up for that and I’ve learned to just use the drive thru. The fact that they have a play space is super awesome too because those are hard to come by these days.

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 16975 Redmond Way?

Delivery is available Monday through Thursday from 5:00 AM to midnight, Friday through Sunday from 5:00 AM to 2:00 AM.

When is the drive-through open at the McDonald's in Redmond, WA?

Drive-through hours are Monday to Thursday from 5:00 AM to 12:15 AM, Friday from 5:00 AM to 4:00 AM, and 24 hours on Saturday and Sunday.