Many reviews highlighted the lack of ice cream and operational issues with ice cream machines.
Cleanliness Concerns
Several customers noted unsanitary conditions in the dining area and restrooms.
Food Quality
Mixed feedback on food quality, with some praising specific items while others reported cold or stale food.
Positive Experiences
Despite the issues, some customers had positive experiences with friendly staff and enjoyed their meals.
MP
Matt Patterson
Nov 3, 2025
1.0
Stopped in for lunch, ordered a double patty flamethrower with extra cheese and extra sauce, awesome burger every time but this time. I actually received a poorly made chicken strip burger. I paid triple price for their cheapest sandwich. A bun with a spoonful of mayonnaise and a slice of tomato, two chicken strips for $13 is not my idea of a good deal. Do something to change the service and food you serve. Quit making excuses. Hire reliable employees, even if you must pay them more. I've read too many reviews that are negative and you simple whitewash things. Your responses are only words. Make a change. You have let go of people who were proud of their work, and it showed. The quality of service and the food that you serve have declined drastically in recent months.
RP
Ricky Plummer
Nov 3, 2025
3.0
Just your average dairy queen
NB
Natalie Baltzell
Oct 28, 2025
2.0
They messed up on both of mine and my husband order.
AF
Ashly Fuller
Oct 22, 2025
1.0
They never have icecream their slushy machine never works and they close randomly without warning.
TP
Tracy Pedersen
Oct 5, 2025
1.0
No ice cream. Funny how an ice cream store with no ice cream and no reason why.