McDonald's

3.1
2264 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4603 S Meridian, Puyallup, WA
98373, United States

Hours

Reviews

3.1
2,264 reviews
5 stars
609
4 stars
433
3 stars
402
2 stars
224
1 star
596

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, often exceeding 30 minutes, both in the drive-thru and for dine-in orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Customer Service

Numerous complaints were made about rude or unhelpful staff, with some customers feeling ignored or disrespected.

Food Quality

Several customers noted that the food was often cold, poorly prepared, or not fresh, leading to dissatisfaction.

Cleanliness

Multiple reviews mentioned unsanitary conditions, including dirty tables and bathrooms, contributing to a negative dining experience.
  • BB
    Ben
    3 days ago
    5.0
    The staff is absolutely amazing—professional, polite, and consistently delivering excellent customer service. Every visit has been a great experience, and I’ve never encountered a single issue at this franchise. Highly recommended. 🤙🤙🤙
  • JE
    JessaLee Erlewine
    Jan 5, 2026
    1.0
    Just keep getting sweet tea when I asked for no sweet. My fish sami was put slapped into a box the sauce was put half on the bun half in the box. I got a quarter of a piece of cheese. Just another reason to eat better since the food never right anymore.
  • MM
    Mia M
    Dec 28, 2025
    1.0
    22 minutes in the drive through line for a breakfast sandwich. I watched the employee making drinks stand there confused about how to make drinks for several minutes before making the drink and handing it to me
  • MM
    Mark
    Dec 23, 2025
    1.0
    What a disaster!!!!!! It took over 15 minutes to get.kir order...3 quarter founders. Custer service should be a zero as no one even acknowledged me when I went tk the counter to see about our order. When I finally got the order I ask why it took so long, no apologies for the wait nothing. It will be a very long time if ever we come back here!!
  • GG
    Griffin
    Dec 21, 2025
    1.0
    If I could give 0 stars I would. Absolutely terrible service. Waited about 30 min dining in, and they still managed to mess up my order. 0/5, 0/10 whatever scale you want to use: awful. Go a mile down the road to the next one.

Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's in Puyallup, WA?

McDonald's in Puyallup, WA is open 24 hours every day of the week.

Does this McDonald's location offer drive-thru service?

Yes, McDonald's in Puyallup offers a 24/7 drive-thru service.