McDonald's

2.8
3392 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
17301 Meridian E, Puyallup, WA
98375, United States

Hours

Reviews

2.8
3,392 reviews
5 stars
788
4 stars
509
3 stars
580
2 stars
373
1 star
1,142

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, particularly in the drive-thru, with wait times often exceeding 30 minutes.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and food quality, leading to customer dissatisfaction.

Staff Attitude

Feedback indicated a lack of professionalism and rudeness from staff, with several customers experiencing negative interactions.

Cleanliness

Multiple reviews pointed out unsanitary conditions in the dining area and restrooms, contributing to a poor overall experience.

Management Issues

Customers expressed concerns about poor management practices, including unresponsiveness to complaints and inadequate staff training.
  • CD
    Chase Dixon
    Jan 2, 2026
    2.0
    If you like cold, twice fried fries that aren't full and patties that are probably 2 hours old, I highly suggest coming to this location. Otherwise, I would go elsewhere.
  • JM
    Joseph Melin
    Dec 29, 2025
    1.0
    Everytime I come here it's the slowest service possible and nothing but attitude when I have questions about why a single Big Mac take 30 minutes
  • D
    - (‪Duncan‬)
    Dec 27, 2025
    1.0
    I ordered two double cheeseburgers and fries - neither of my burgers had cheese and the fries were smothered in salt. I get that you're probably not paid adequately but c'mon man...
  • LG
    Lee Garvin
    Dec 24, 2025
    1.0
    This location is a JOKE. I deliver with doordash and had a pickup a couple nights ago with very rude employees. Then last night 12/23 I had another pickup and arrived at 11:10 in the drive-thru and the lines didn't move for a solid 10 minutes by even one car length. Five cars turned around and left. When I reached the speaker I said I had a doordash order and he mumbles something and switched it to the other lanes speaker to take their order. No idea what he said still as I was given no opportunity to answer. I finally made it to the window and they told me my order was inside instead. I told them my directions where to go through the drive-thru and the girl was standing right by the rack inside of the to-go orders but she told me to go around and park anyway. So I parked and went inside but the order was not there. Just as I went inside my app sent me a message saying the order was ready and it was well past the pickup time. I asked about it (very politely) and was told it wasn't ready yet. So I waited more and watched a bunch of other people waiting to pick up deliveries not getting their orders as well as two different groups of people dining in the store that had already ordered and paid and still had no food. One table was waiting over an hour and still didn't have their food when I left. The guy taking the drive-thru orders was eating while he did this and one of the guys making the orders was drinking a milkshake at the same time. I took pictures. NO ONE cared or had any sense of urgency in any way. The floor had garbage and food and gloves all over it. After being told my order was ready, then not ready, I asked again he said I don't know maybe somebody else took it and he walked away. My customer canceled their order and I lost an hour's worth of pay. RIDICULOUS SERVICE!!
  • AN
    Amber Nelson
    Dec 13, 2025
    1.0
    I ordered food on the machines and tartar sauce wasn’t an option. So I waited 30 min for my food and when my food came out I asked the lady if I can get tarter. She said yea, u gotta pay 50 cents. I asked if she can just give me one for the inconvenience of waiting 30 min for two mcchickens and a fry. She said no. I asked for the manager. She walked off yelling that she doesn’t know why I gotta talk to someone and make sure management tells me normally folks have to pay. Absolutely inconsiderate and rude

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Puyallup?

McDonald's in Puyallup is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, it has a drive-thru open 24/7.