Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,508 reviews
5 stars
553
4 stars
373
3 stars
278
2 stars
107
1 star
197
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some items being cold, poorly prepared, or missing ingredients.
Service Issues
Many reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Cleanliness
The restaurant was generally noted as clean, but some customers mentioned the play area could be better maintained.
Family Friendly
The play area is a popular feature for families, with many customers appreciating the kid-friendly environment.
Inconsistent Experience
Overall experiences varied widely, with some customers having positive interactions while others faced significant issues.
- RMRichard MollerNov 1, 20255.0The food is good and the store is close to home and easy to get to. It might help that I am a retired Corporate Manager, but this store and their people are wonderful.
- CRCasandra RandOct 9, 20253.0All in all the restaurant was very clean, however I can't say much about the customer service since the customer does literally all the work themselves. Taking the order, paying and picking up, only thing they do is make the food very little interaction is done with the actual crew members. Although I can say that one day I had ordered a mocha frappe and on my way away from the restaurant I dropped it over my bike of the curb and they remade it for me without question which was really nice of them.
- JSJanet Shearer-HurdSep 8, 20255.0The kids love it there. They have a maze for kids to play on.
- CHCheryl HicksSep 3, 20253.0My past two orders have been made wrong. Yesterday I ordered through the app for curbside pickup. Cheeseburger was missing in the order. Today my daily double was made using only one meat patty instead of two. Waited at numbered stall almost 10 minutes for order.
- ADAshley DrewryAug 28, 20251.0Came for a sprite and there’s no syrup flavor in it, it tastes like carbonated water. Worst McDonald’s drink I’ve ever had. Shouldn’t have came here.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's in Moses Lake, WA?
McDonald's in Moses Lake, WA is open 24 hours every day, from 00:00 to 23:59.
Does this McDonald's location offer drive-thru service and what are its hours?
Yes, this McDonald's offers drive-thru service that is available 24 hours a day, every day.
What delivery options are available at McDonald's Moses Lake?
Delivery is available daily from 6:00 AM to 1:00 AM, and curbside pickup is also offered.
How can I order McDonald's food online or via mobile apps?
You can order online through the delivery URL or use the McDonald's App available on the Apple App Store and Google Play Store.
What payment methods does McDonald's in Moses Lake accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What types of services and amenities does this McDonald's location provide?
Services include Drive Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi access.
What are some nearby places to McDonald's in Moses Lake that customers might visit?
Nearby places include O'Reilly Auto Parts, Petco, Ross Plaza, and the UPS Access Point location, which customers might visit before or after dining.
Can I combine a trip to McDonald's with visiting other local dining options nearby?
Yes, nearby restaurants like Sumo Hibachi & Sushi and Rock Top Burgers & Brew offer different dining experiences close to McDonald's.
Are there automotive services near McDonald's that I could use?
Yes, several automotive services such as Valvoline Instant Oil Change, Sun Splash Car Wash, and Custom Auto Works are located near McDonald's for vehicle care.
Where can I find information on McDonald's menu and special offers?
You can view the full menu and explore current offers on McDonald's official website or their mobile apps linked in their profile.