McDonald's

3.6
1512 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
825 N Stratford Rd, Moses Lake, WA
98837, United States

Hours

Reviews

3.6
1,512 reviews
5 stars
555
4 stars
373
3 stars
279
2 stars
108
1 star
197

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including wrong orders, rude staff, and long wait times.

Food Quality

Mixed reviews on food quality, with complaints about cold items, incorrect orders, and undercooked food.

Kid-Friendly

The play area is a highlight for families, with many customers noting that their children enjoy it.

Cleanliness

While some customers found the restaurant clean, others noted issues with cleanliness in the play area and bathrooms.

Inconsistent Experience

Overall experiences vary widely, with some customers having positive visits while others report significant dissatisfaction.
  • JS
    Jessica Shultz
    Jan 4, 2026
    5.0
    Toddler loves it
  • AD
    Amy Dinco
    Jan 2, 2026
    2.0
    Wrong order, but charged the total price for the order I made and didn't receive. I drove away and we noticed after we were back on the road. I called and the girl argued with me. It was McD's next to Walmart. Crappy service. My kid wouldn't eat what we got.
  • RM
    Richard Moller
    Nov 1, 2025
    5.0
    The food is good and the store is close to home and easy to get to. It might help that I am a retired Corporate Manager, but this store and their people are wonderful.
  • CR
    Casandra Rand
    Oct 9, 2025
    3.0
    All in all the restaurant was very clean, however I can't say much about the customer service since the customer does literally all the work themselves. Taking the order, paying and picking up, only thing they do is make the food very little interaction is done with the actual crew members. Although I can say that one day I had ordered a mocha frappe and on my way away from the restaurant I dropped it over my bike of the curb and they remade it for me without question which was really nice of them.
  • JS
    Janet Shearer-Hurd
    Sep 8, 2025
    5.0
    The kids love it there. They have a maze for kids to play on.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Moses Lake, WA?

McDonald's in Moses Lake, WA is open 24 hours every day, from 00:00 to 23:59.

Does this McDonald's location offer drive-thru service and what are its hours?

Yes, this McDonald's offers drive-thru service that is available 24 hours a day, every day.