McDonald's

3.6
1645 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1795 Kittleson Rd, Moses Lake, WA
98837, United States

Hours

Reviews

3.6
1,645 reviews
5 stars
584
4 stars
390
3 stars
303
2 stars
141
1 star
227

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported problems with order accuracy and slow service, particularly during busy hours.

Food Quality

Mixed reviews on food quality, with some praising freshness while others noted undercooked items and incorrect orders.

Cleanliness

Some customers appreciated the cleanliness of the location, while others reported issues with flies and unsanitary conditions.

Staff Attitude

Feedback on staff attitude varied, with some praising friendly service and others mentioning rudeness or lack of attention.

Drive-Thru Experience

The drive-thru was noted for being quick at times, but also had complaints about long wait times and order mix-ups.
  • KO
    Kurt Oxos
    1 day ago
    1.0
    Terribly rude cashier who was standoffish, brusque, and apathetic both over the intercom and in person at the window. The manager, Luther, did not care in the least to even find out which employee I was complaining about. 0/10, will NOT be visiting this McDonald’s again.
  • JP
    Jonathan Perry
    6 days ago
    1.0
    I order two big macs and a large coke from mcdonald's at the drive thru. It took way too long for them to get my food, so I left without receiving food after I paid for it. I worked at a mcdonald's for over four years.And I know it doesn't take that long to get 2 big macs and coke. Even with dropping fresh meat, it's still wouldnt take that long as it did for them to even attempt to come to the window.
  • MK
    Madelyn Kibbe
    Nov 9, 2025
    2.0
    My husband had a pebble somehow (pic below) in his hash brown and we were missing a McGriddle from our small, 2 meal order this morning.
  • RB
    Roman Berlin
    Oct 31, 2025
    5.0
    Very good service and tasty food! It was a great American experience for me as a tourist!
  • KK
    Kyle
    Sep 19, 2025
    3.0
    Not a 24 hour location, I've had to spend a few hungry mornings cause they block off their drive thru.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Moses Lake, WA?

McDonald's in Moses Lake is open 24 hours a day, seven days a week.

When is the drive-through service available at this McDonald's location?

The drive-through is open 24 hours every day, making it convenient for any time orders.