McDonald's

3.7
1193 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3316 132nd St SE, Mill Creek, WA
98012, United States

Hours

Reviews

3.7
1,193 reviews
5 stars
502
4 stars
280
3 stars
175
2 stars
77
1 star
159

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including cold fries, incorrect orders, and poorly prepared items.

Customer Service

While some reviews praised friendly staff, numerous complaints highlighted rude service and unhelpful management.

Cleanliness

The location is generally noted for being clean, but some customers mentioned issues with the cleanliness of the play area.

Order Accuracy

A significant number of reviews indicated frequent mistakes with orders, leading to customer frustration.

Speed of Service

Customers experienced long wait times, particularly in the drive-thru, which detracted from the fast food experience.
  • JH
    JON HARNISH
    3 days ago
    4.0
    A decent Mickey Ds
  • MS
    Moon Shine
    3 days ago
    1.0
    Terrible French fries and nuggets. Cold, dried out, hard, old, and not fresh at all. All three portions were like this!
  • RW
    Rapper Wood
    Dec 23, 2025
    5.0
    I just need to say the the quality at McDonalds is always consistently great. You always know what you are going to get and the service is always quick and dependable. I wouldn’t necessarily be one to comment on McDs but a recent experience at Blazing Onion prompted this. My wife and I ordered two burgers for pick up and paid over $40 without drinks. My wife’s burger was over cooked to the point of being charred and burnt and my burger was sloppily put together and difficult to eat. Very disappointing for the money.
  • CB
    CHRISTIAN BERMUDEZ
    Nov 24, 2025
    1.0
    I pulled up to the drive thru to place my order, but the previous customer’s order stayed on the screen the whole time, so I couldn’t see the menu. I let the staff know about the issue, but I had to repeat myself multiple times because they kept asking me to repeat what I was saying. After repeating myself about six times, they said they couldn’t do anything about it and continued asking what I wanted to order. They then asked me to pull up to the window. When I pulled up, they started rushing me to order even though I still hadn’t seen the menu. I had to Google the menu on my phone just to decide what I wanted. Since they were in a hurry trying to meet their time requirements for corporate, they rushed me to the next window, and the employee at the payment window, Tiffany, had a bad attitude. When I asked to speak to a manager, she gave me even more attitude. At the last window, the manager, Ono, was there. I explained the situation, but she didn’t seem to care at all. She just kept asking what I wanted to order, even after I told her her employee Tiffany had provided horrible customer service. She then acted like she didn’t understand what I was explaining because of a “language barrier,” even though it was clear she understood what was happening and just didn’t want to address it. In the end, all she did was point me to a phone number where you leave a voicemail and wait for someone to call you back. This was the worst McDonald’s customer service experience I’ve ever had anywhere in the world. It’s disappointing to see employees giving attitude and managers not caring at all.
  • DD
    David
    Nov 19, 2025
    1.0
    This place has messed up so many orders. Ive seen fastfood places mess up and not delivery a drink with the food but the whole order didn't show up and wasted 40 bucks for nothing but air. Done with McDonald's.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's in Mill Creek, WA?

McDonald's in Mill Creek is open daily from 6:00 AM to 11:00 PM.

What time does the drive-thru open and close at McDonald's Mill Creek?

The drive-thru is open every day from 5:00 AM until midnight (12:00 AM).