McDonald's

3.6
1706 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
16320 Bothell Everett Hwy, Mill Creek, WA
98012, United States

Hours

Reviews

3.6
1,706 reviews
5 stars
591
4 stars
419
3 stars
307
2 stars
120
1 star
269

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with missing items and incorrect orders.

Customer Service

Mixed reviews on staff friendliness; some praised individual employees while others noted rudeness and poor service.

Cleanliness

The restaurant is generally described as clean, but some customers reported unsanitary conditions and poor maintenance.

Speed of Service

Customers experienced long wait times and delays, particularly during busy hours.

Food Quality

Food quality received mixed feedback, with some enjoying the meals while others reported issues with preparation.
  • DI
    Dav Id
    Dec 8, 2025
    5.0
    Great McDonald's, has some hiccups. Making double cheeseburgers with only 1 slice of cheese(which is called a McDouble, not a double cheeseburger). Being able to review each order from the app would be great too.
  • MB
    Matthew Bartoces
    Dec 3, 2025
    1.0
    This is the closest McDonald's to my home, and I will more often choose to drive a little out of the way than come here for 1 of 2 reasons. 1st, their order accuracy is awful! Don't ever drive away without checking your order. 2nd, there's a 50% chance the shake machine is broken. It happens so often that I don't believe it anymore. I think the employees don't like cleaning it so they just say it's broken. I'm pretty sure if I add up all the times I've been told "no shakes" by all other establishments combined it would not match the number of times that this 1 McDonald's has.
  • YZ
    Yan Zhang
    Nov 30, 2025
    1.0
    I ordered one apple pie & one holiday pie, they gave me 2 apple pies, and I ordered medium ice latte, but gave me small, and they insist it’s correct size. My kids eat McDonald every week, I ordered medium ice latte all the time, bad service! We will avoid this location.
  • IF
    Ibrahim Faal
    Nov 29, 2025
    5.0
    Awesome experience
  • RZ
    Roman Zlobin
    Nov 28, 2025
    3.0
    About 50% of the time they forget to put everything you ordered in the bag. This happens here constantly. Always double-check your order before you drive off And after 20 minutes of digging around their website, I still couldn’t figure out where to report the problem

Frequently Asked Questions About McDonald's

What are the indoor dining hours for McDonald's at 16320 Bothell Everett Hwy in Mill Creek?

Indoor dining is open from 6:00 AM to 11:00 PM every day.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open daily from 5:00 AM until midnight.