Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported frequent issues with missing items and incorrect orders.
Customer Service
Mixed reviews on staff friendliness; some praised individual employees while others noted rudeness and poor service.
Cleanliness
The restaurant is generally described as clean, but some customers reported unsanitary conditions and poor maintenance.
Speed of Service
Customers experienced long wait times and delays, particularly during busy hours.
Food Quality
Food quality received mixed feedback, with some enjoying the meals while others reported issues with preparation.
DI
Dav Id
Dec 8, 2025
5.0
Great McDonald's, has some hiccups. Making double cheeseburgers with only 1 slice of cheese(which is called a McDouble, not a double cheeseburger). Being able to review each order from the app would be great too.
MB
Matthew Bartoces
Dec 3, 2025
1.0
This is the closest McDonald's to my home, and I will more often choose to drive a little out of the way than come here for 1 of 2 reasons. 1st, their order accuracy is awful! Don't ever drive away without checking your order. 2nd, there's a 50% chance the shake machine is broken. It happens so often that I don't believe it anymore. I think the employees don't like cleaning it so they just say it's broken. I'm pretty sure if I add up all the times I've been told "no shakes" by all other establishments combined it would not match the number of times that this 1 McDonald's has.
YZ
Yan Zhang
Nov 30, 2025
1.0
I ordered one apple pie & one holiday pie, they gave me 2 apple pies, and I ordered medium ice latte, but gave me small, and they insist it’s correct size. My kids eat McDonald every week, I ordered medium ice latte all the time, bad service! We will avoid this location.
IF
Ibrahim Faal
Nov 29, 2025
5.0
Awesome experience
RZ
Roman Zlobin
Nov 28, 2025
3.0
About 50% of the time they forget to put everything you ordered in the bag. This happens here constantly. Always double-check your order before you drive off
And after 20 minutes of digging around their website, I still couldn’t figure out where to report the problem
What are the indoor dining hours for McDonald's at 16320 Bothell Everett Hwy in Mill Creek?
Indoor dining is open from 6:00 AM to 11:00 PM every day.
When is the drive-thru service available at this McDonald's location?
The drive-thru is open daily from 5:00 AM until midnight.
During which hours can I order McDonald's delivery from this location?
Delivery service is available daily from 5:00 AM to 10:30 PM, with extended delivery hours until 11:30 PM on Fridays and Saturdays.
What delivery and pickup options does this McDonald's provide?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Where can I order McDonald's food online for delivery from this location?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's mobile app available on iOS and Android.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's have a drive-thru?
Yes, this location features a drive-thru service for customer convenience.
What other food options are near McDonald's at 16320 Bothell Everett Hwy?
Nearby food options include Krispy Krunchy Chicken, Shari's Restaurant, Starbucks, MOD Pizza, Qdoba, Subway, Jersey Mike's Subs, and Thai Bistro Mill Creek.
Are there convenient services near McDonald's for customers who drive or need vehicle assistance?
Yes, customers can find Firestone Complete Auto Care, Shell gas station, 76 gas station, and U-Haul Neighborhood Dealer nearby.
What local amenities nearby might customers visit before or after eating at McDonald's?
Customers might visit Wells Fargo Bank, T-Mobile store, Hand & Stone Massage and Facial Spa, Milluxury Nail Spa, and Club Pilates nearby for various services.