Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,694 reviews
5 stars
586
4 stars
419
3 stars
302
2 stars
120
1 star
267
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including long wait times, rude staff, and incorrect orders.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others complained about missing items and poorly prepared food.
Cleanliness
Some reviews praised the cleanliness of the restaurant, while others noted issues with dirty areas and unsanitary conditions.
Staff Performance
While some staff members received positive mentions for their friendliness and professionalism, others were criticized for being rude and unhelpful.
Pricing Concerns
Several customers expressed dissatisfaction with the high prices relative to the quality of food and service.
- TBTehani BragaNov 17, 20255.0Great service! Every time I come here staff is always welcoming. This is my go to McDonalds!
- NGNeil GhumanNov 16, 20255.0It was okay.
- IWIan WhiteNov 16, 20255.0Great location. Come here frequently for my diet cokes. Issues have happened in the past with orders but they always make it right when I bring it up to them.
- ARAstrid RobinsonOct 31, 20251.0I’ve legit been waiting 2 hours for my order and I called and asked nicely for an update and the lady on the phone just hung up on me. A girl just wants her meal and to watch Halloween movies. I still haven’t gotten it btw
- JJJennifer Matthews (Jenna)Oct 5, 20251.0McDonald’s is already ridiculously expensive for what it is, but you’d think they would at least try to maintain reasonable customer service to make up for that. Certainly not at this location. Between the cashier at the drive-through not uttering a single word, to the pick-up window gal realizing she’d left out our hash browns after she sent us on our way, but then ignoring us when we immediately and clearly pulled into the drive-through wait spots where we were visible from her window (which the need for wait spots says a lot about McDonald’s speed and accuracy), to having to flag down their “runner” who was taking food to another vehicle after we went back through the drive-through a second time to try to get our hash browns…it was an incredibly lousy experience that took 15 minutes (for two biscuits and two hash browns). We will not be back.
Frequently Asked Questions About McDonald's
What are the indoor dining hours for McDonald's at 16320 Bothell Everett Hwy in Mill Creek?
Indoor dining is open from 6:00 AM to 11:00 PM every day.
When is the drive-thru service available at this McDonald's location?
The drive-thru is open daily from 5:00 AM until midnight.
During which hours can I order McDonald's delivery from this location?
Delivery service is available daily from 5:00 AM to 10:30 PM, with extended delivery hours until 11:30 PM on Fridays and Saturdays.
What delivery and pickup options does this McDonald's provide?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Where can I order McDonald's food online for delivery from this location?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's mobile app available on iOS and Android.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's have a drive-thru?
Yes, this location features a drive-thru service for customer convenience.
What other food options are near McDonald's at 16320 Bothell Everett Hwy?
Nearby food options include Krispy Krunchy Chicken, Shari's Restaurant, Starbucks, MOD Pizza, Qdoba, Subway, Jersey Mike's Subs, and Thai Bistro Mill Creek.
Are there convenient services near McDonald's for customers who drive or need vehicle assistance?
Yes, customers can find Firestone Complete Auto Care, Shell gas station, 76 gas station, and U-Haul Neighborhood Dealer nearby.
What local amenities nearby might customers visit before or after eating at McDonald's?
Customers might visit Wells Fargo Bank, T-Mobile store, Hand & Stone Massage and Facial Spa, Milluxury Nail Spa, and Club Pilates nearby for various services.