McDonald's

3.5
1147 reviews
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Business Details

14118 N Newport Hwy, Mead, WA
99021, United States
(509) 464-1555
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
14118 N Newport Hwy, Mead, WA
99021, United States

Hours

Reviews

3.5
1,147 reviews
5 stars
361
4 stars
290
3 stars
220
2 stars
94
1 star
182

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including cold, stale, or improperly prepared items.

Service Issues

Many reviews highlighted poor customer service, including rude staff and long wait times.

Order Accuracy

A significant number of customers experienced incorrect orders, with frequent mistakes noted in drive-thru and mobile orders.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty tables and unsanitary conditions in the bathroom.

Staffing Problems

Customers noted that the location appeared to be understaffed, leading to slow service and a lack of attention to order accuracy.
  • RC
    Ray Cooper
    Jan 3, 2026
    4.0
    Drive up delivery curbside takes really long time to get our food.
  • MS
    Maggie Santos
    Dec 20, 2025
    1.0
    McChicken was so hard and was like ripping a piece of cardboard apart one bite and taking it back. Everything seems old and cold. Especially the fries and the nuggets. The soda, especially the coke is always flat doesn't have a crispness to it. There used to be a good team here with an older lady and she no longer works there. Everything is ran by teenagers that don't care about food quality nor customer service. The best McDonald's I've came across is the one on Hamilton. If you are craving fresh fries go thereif you can otherwise pass this one up entirely. Last time I order from here.
  • LT
    Lydia Tamrat
    Dec 5, 2025
    1.0
    Service is terrible man working behind in the back with the nose piercings has a nasty attitude when asked for bags THAT ARE ADVERTISED AS IN THE MEAL. Terrible 0 stars if I could. 😡😡😡
  • TP
    Tamara Patterson
    Nov 14, 2025
    1.0
    Ran by teenagers and the tables were dirty and there was napkins and food on the floor. The counter ppl were rude there. The bathroom was gross there.
  • AA
    al allan
    Nov 4, 2025
    4.0
    Like anything else these nonchalant
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Frequently Asked Questions About McDonald's

What are the regular operating hours of this McDonald's location?

This McDonald's in Mead, WA is open from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, 6:00 AM to midnight on Friday and Saturday.

When is the drive-thru available at this McDonald's?

The drive-thru operates from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.