Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported rude or unhelpful staff, with instances of managers displaying poor attitudes and ignoring customer concerns.
Food Quality
Numerous reviews highlighted issues with food quality, including cold items, incorrect orders, and items being inedible.
Cleanliness
While some customers noted cleanliness, others reported dirty tables and unsanitary conditions.
Speed of Service
Customers frequently mentioned long wait times and slow service, particularly during busy periods.
Overall Experience
Mixed reviews overall, with some praising the location and staff while many expressed dissatisfaction with service and food quality.
TP
Tanya Petrov
Jan 4, 2026
4.0
This was the only food available at 10 pm. I'm so glad McDonalds was available when we were all starving
VN
V N
Jan 1, 2026
3.0
Very small inside, just 6-7 table.
EB
Eric B
Dec 28, 2025
1.0
I'm an organ transplant recipient and cancer patient. Food safety is very important to me. Today I went through the drive through and asked for the order to be made fresh. Employee taking my order refused the request because he claimed "everything is made to order once you enter the drive thru line" which is factually incorrect.
I had to ask again at the pick up window to have the order made fresh. Jairo the GM gave me attitude and directed me to wait in a parking stall for "5 minutes". 15 minutes later I get my food and drive 2 minutes home.
The biscuit sandwich on the bacon/egg/cheese sandwich was rock hard. I drive back to the McDonald's and walk into the lobby and ask for the manager. Esmerelda says she's the manager. I calmly ask her to explain to me how I got a rock hard biscuit when I waited 15 minutes for fresh food. Immediate attitude from Esmerelda. Then Jairo comes up. The next 3 minutes is both of them claiming 1) my order was made fresh 2) the biscuit is supposed to be rock hard when it's made fresh.
Yes, you read that right. I had to triple clarify that they were in fact saying what they were saying. They say that when a biscuit is made fresh it is supposed to be hard. I explain to them that I've eaten this item hundreds of times at locations all over the country and a fresh order is not a hard biscuit.
Esmerelda starts getting aggressive, raising her voice, yelling at me in the lobby, and told me not to come back to this location. I look obey to Jairo and tell him that I am calmly explaining my issue and that Esmerelda should not be yelling at customers. Jairo tells Esmerelda to go away and she sulters off about 5 feet and is standing there seething with anger, shaking her head and rolling her eyes.
I finally get a refund and leave. Esmerelda has no business being in leadership. I am simply trying to eat safe food. That does not warrant being yelled at, demeaned, and told not to come back.
Jairo doesn't care at all and swears that a fresh biscuit is supposed to be rock hard. According to McDonald’s own quality standards and official descriptions, their biscuits are intended to be "warm, flaky, and buttery," not hard or crunchy. He deflected with this nonsense fairy tale that biscuits are supposed to be hard, because he's an ineffective leader and does not care about his store.
EM
email M
Dec 21, 2025
5.0
Festively decorated and super clean!
JM
John M
Nov 28, 2025
1.0
Local here. Without exaggerating, every time I come here I end up throwing out at least one item due to it being inedible. Every single time - no hyperbole. This has been true throughout the years regardless of who manages it.
Not a single person employed here takes pride in what they do. Which is a shame because this has potential to be one of the coolest & most unique McDonald's in the world. It needs new ownership.
This is my last resort in town for food, and should be for you too. (Listen to locals)
What are the regular operating hours of McDonald's in Leavenworth, WA?
McDonald's in Leavenworth is open daily from 6:00 AM to 11:00 PM.
Does this McDonald's location offer drive-thru service?
Yes, the McDonald's in Leavenworth has drive-thru service available from 6:00 AM to 11:00 PM every day.
Can I order delivery from this McDonald's?
Yes, delivery is available daily from 6:00 AM to 11:00 PM. You can place orders online through their delivery URL.
What curbside pickup options are available at this location?
This McDonald's location offers curbside pickup to ensure a convenient and contactless experience.
Which online platforms offer the McDonald's mobile app for ordering?
You can download the McDonald's app for ordering from the Apple App Store, Google Play Store for Android, or directly use quick links provided by McDonald's.
What payment methods does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What types of food and services does this McDonald's provide?
McDonald's offers a variety of menu options including breakfast, burgers, coffee, and frozen desserts. They also provide services like mobile ordering, mobile offers, drive-thru, gift cards, and WiFi.
What are some nearby places I can visit around McDonald's in Leavenworth?
Nearby you can find Leavenworth Park & Ride for bus transport, Hans and Franz Lodges for accommodations, Studio Two beauty salon for spa services, and Icicle Canyon Park for outdoor activities.
Is there public transportation close to this McDonald's?
Yes, Leavenworth Park & Ride, a nearby bus station, provides convenient public transportation options close to McDonald's.
Are there places nearby McDonald's where I can rent a bicycle or get sports equipment?
Yes, near McDonald's you can find Arlberg Sports Haus and Das Rad Haus, both offering bicycle rentals and sporting goods.